Gonzales, Gladys April Amor B.
** ***** ***** **., *********** Baguio City, Philippines
+639**-****-***/ (074-***-****
****************@*****.***
Education
University of Santo Tomas
Graduated: March 16, 2008
B.S. Psychology
Work Experience
Convergys Corporation
March 2011 – Present
HR – Recruitment Specialist
• Efficiently and effectively fill open positions through conducting final interviews for agent positions.
• End to end recruitment process
• Administrative duties
• Calibration with stakeholders.
• Work with hiring managers on recruiting planning meetings.
• Network through industry contacts, association memberships, trade groups and employees.
• Coordinate and implement recruiting initiatives.
• Administrative duties and recordkeeping.
Startek International
April 2010 – February 2011
Recruitment Specialist – Makati Agent Hiring
• Account management for a technical and sales account
• Efficiently and effectively fill open positions.
• Work with hiring managers on recruiting planning meetings.
• Administrative duties
• Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation.
• End to end recruitment process
TeleTech Customer Care Management, Philippines
April 2009 – April 2010
Global Business Services (Shared Services) – Corporate Recruitment
Sr. Specialist, Talent Acquisition - January 2010 – April 2010
Sourcing Specialist, Talent Acquisition- June 2009 – January 2010
Agent Talent Acquisition Specialist - April 2009 – June 2009
• Develop and execute recruiting plans.
• Work with hiring managers on recruiting planning meetings.
• Network through industry contacts, association memberships, trade groups and employees.
• Coordinate and implement recruiting initiatives.
• Administrative duties and recordkeeping.
• Utilize the Internet for recruitment.
--Post positions to appropriate Internet sources.
--Improve the company website recruiting page to assist in recruiting.
--Research new ways of using the Internet for recruitment.
--Use social and professional networking sites to identify and source candidates.
• Lead the creation of a recruiting and interviewing plan for each open position.
• Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation.
• Post openings in newspaper advertisements, with professional organizations, and in other position appropriate venues.
PeopleSupport (Phils) Inc.
July 2009 - January 2009
HR- Recruitment & Marketing Communications Assistant - Independent Consultant
• Network through industry contacts, association memberships, trade groups and employees.
• Coordinate and implement recruiting initiatives.
• Administrative duties and recordkeeping.
• Utilize the Internet for recruitment.
--Post positions to appropriate Internet sources.
--Improve the company website recruiting page to assist in recruiting.
--Research new ways of using the Internet for recruitment.
--Use social and professional networking sites to identify and source candidates.
On-the-Job Training (Practicum)
Industrial:
Student Trainee (Training and Recruitment, HRD)
April-May 2007
Bankard Inc., Philippines
30/F Robinsons-Equitable Tower, ADB Avenue corner Poveda Street, Ortigas Centre, 12519 Pasig City
Educational:
Junior Sports Psychologists
1st Sem, A.Y. 2007-2008
UST Track and Field (Juniors)
Clinical:
Clinical Intern
2nd Sem, A.Y. 2007-2008
Excellent Community Care Center
Roosevelt, Quezon City
Personal Information
Place of birth: Dagupan City
Date of birth: October 21, 1986
Age: 25
Civil Status: Single
Citizenship: Filipino
Religion: Catholic
Character References
Available upon request