Yowilda Maestre - Certified Office Professional
Resume:
Professional Profile
Certified Bilingual Office Professional with experience working in various office settings. Ability to work well as a team player and able to multitask. Excellent communicational skills with proven ability to work well under pressure. Knowledgeable with Microsoft office and various computer programs. Able to provide exceptional services while maintaining professionalism.
Achievements
o Academic Honors
o 4.0 GPA (1st, 2nd, 3rd, & 4th Quarter)
o Director’s Choice Award for Professionalism
Administrative Assistant
o Operated office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
o Answered telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
o Greeted visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
o Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
o Located and attached appropriate files to incoming correspondence requiring replies.
o Opened, read, routed, and distributed incoming mail or other materials and answer routine letters.
o Completed forms in accordance with company procedures.
o Made copies of correspondence or other printed material.
o Reviewed work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
o Composed, typed, and distributed meeting notes, routine correspondence, and reports.
Experiences
Latino Community Services; Hartford, CT 11/11-1/12
Hispanic Health Council; Hartford, CT 11/10 -12/10
My Peoples Clinical Services; West Hartford, CT 3/10 -4/10
EDUCATION
Sawyer Butler School; Hartford, CT 4/2011
Office Information Systems Program
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