Customer Service Data Entry

LISA BROWN

Cellular: 678-***-**** ***********@*****.***

ACCOUNTS PAYABLE CLERK/ PROCUREMENT CLERK

Outstanding Leadership, Communications, and Problem Solving Skills

A dynamic, team-spirited, results-oriented individual with a variety of experience seeking to

utilize skills to significantly contribute to administrative needs in a fast-paced environment.

STRENGTHS / SKILLS

Communications Skills (Verbal & Written) Time Management - Deadline Sensitive

Document Control - Information Processing Customer Service and Client Retention

Alpha & Numeric Data Entry (13,000mph) SAP, Oracle, JD Edwards, Great Plains

Microsoft Software (Word, Access, Excel, People Soft ,Lotus Notes, Sage

Outlook, Internet Explorer) Net Suite, Norad, Visual, Invoices (750 wkly)

EXPERIENCE

Accounts Payable/ Accounting Clerk

Staff Right (Client: Leica Geosystems) Norcross, GA 04/2012-05/012

Assisted the Controller with analysis using pivot tables, and vlookup functions for special projects

Crossfire Group (Client: Siemens Industries), Alpharetta, GA 08/2011-01/2012

3 Way Matching, batching, reconciliation, and discrepancy resolution of invoices against purchase

Researched vendor’s questions with purchasing department, solved invoice discrepancies orders

Provided assistance to the Accounting Manager creating purchase requisitions for departments and resolution of invoice discrepancy of against purchase orders. Solid background working in A/R, A/P

Various Staffing Services, Alpharetta, GA 06/2011-12/2011

3 Way Matching, batching, reconciliation, and discrepancy resolution of invoices against purchase

General ledger coding of account on invoices before entering and processed check runs

Alcatel-Lucent, Alpharetta, GA 09/2008-04/2010

Ability to build relationships with the purchasing managers and vendors national or global

Prioritized invoices according to discount potential and payment terms

Researched vendor’s questions with purchasing department, solved invoice discrepancies orders

Reviewed invoices and check request, get approvals for payments for entering into accounting system.

Data Entry Clerk

Spherion (Client: Radiant System), Alpharetta, GA 11/2007 to 02/2008

§ Verified accuracy of billing data, resolved discrepancies, revised errors, kept records of invoices

§ Contacted customers to update information notified of delinquent insurance documents

Hire Dynamics (Client: Napa Genuine Parts), Duluth, GA 06/2007 to 02/2008

§ Computed credit terms, discounts, shipment charges, and rates for goods and service

Data Entry Clerk / Procurement Clerk

Emory Temp Service (Client: Emory University), Atlanta, GA 07/2004 to 02/2007

§ Maintained and reviewed computerized or manual records of items purchased, costs, delivery, product performance, and inventories, prepared purchase orders and reviewed requisitions

§ Managed the process of animal research protocols, served as resource for researchers and staff

§ Contacted local and global suppliers to schedule or expedite deliveries, resolve shortages and missed or late deliveries, ordered more material when necessary

§ Reviewed order acknowledgments for agreement with purchase order and resolve discrepancies with the supplier to the best advantage of the organization

§ Reviewed buyer’s purchase orders for accuracy and obtained necessary information required to obtain a good product or proper service, monitored inventory for sufficient needs

EDUCATION

Mainland Senior High School, Daytona Beach, FL

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