Office Assistant (Medical Insurance Biller)
Resume:
I am an outgoing, dedicated person who is committed to success in any given environment. While I do have extensive experience in Medical Office Billing & Collections, I have close to 15 combined years of customer service experience with strong telephone and verbal skills as well. I am open and eager to experience and learn new things no matter the situation. I get along well with other people and can work effectively and efficiently on my own. I am seeking a position wherein I can develop and excel while giving my best to an employer.
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PROFESSIONAL EXPERIENCE
CBIZ/Medical Management Professionals, Inc
Billing Associate
Fayetteville North Carolina
Submit bills to insurance companies, patients and other
payers for services rendered.
Follow up on delinquent
accounts.
Launch appeals for payments in dispute
Extensive communication with hospitals, doctors offices,
patients and insurance providers. Process claims and
payments.
Collections and set up timely payment
schedules with patients.
Provide daily productivity
reports to immediate supervisor.
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Mediphis Physician Service Corp.
Billing and Collections
Sumter South Carolina
Process billing and collections for multiple contract
physicians
Research CPT and ICD-9-CM manuals for
appropriate codes and diagnosis explanations
Medicaid,
Medicare and other major insurances. Bill patients for
co-pays deductibles and self pay balances.
Generate
monthly invoices with payment plan agreements, as
appropriate.
Interact with clients/patients/doctors via
telephone, mail and in person to help resolve customer
service issues.
Perform various clerical duties.
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Sumter Anesthesiology, P.A.
Billing and Collections
Sumter South Carolina
Process billing and collections for small group physicians
practice
Research CPT and ICD-9-CM manuals for
appropriate codes and diagnosis explanations
Medicaid,
Medicare and other major insurances. Bill patients for
co-pays deductibles and self pay balances.
Generate
monthly invoices with payment plan agreements, as
appropriate.
Interact with clients/patients/doctors via
telephone, mail and in person to help resolve customer
service issues.
Perform various clerical duties.
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Safe Federal Credit Union
Member Service Representative
Shaw Air Force Base, Sumter South Carolina
Responsible for assisting members with opening new
accounts/resolving current account issues
Transfer
authorized funds per request to member via check by mail or
pick up
Submit personal loan applications to loan
department after receipt of information from member
Handle and process all member queries utilizing computer and
telephone
Ensure one time call resolution Maintained
accuracy of all information as well the privacy of
members
Deliver high quality service efficiently
documented information to member after transactions are
complete
Report to direct supervisor at the end of each
day with productivity and balances
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SKILLS
Type 50 wpm
Strong multi line telephone skills
Complete computer literate
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EDUCATION
Sumter Technical College
Certification in Medical and General Office Assistant
Sumter, South Carolina
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Canandaigua Academy
Diploma
Canandaigua New York
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MILITARY EXPERIENCE
Active Duty, U.S. Air Force
NDI Specialist, Chanute AFB, Rantoul, Il.
Basic Supply Management Specialist, Keesler AFB, Biloxi, Ms.
Served four years
Honorable Discharge
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CERTIFICATIONS
Medical and Office Assistant Certification
Certified Personal Trainer
Certified Medical Coder/Biller
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REFERENCES
Available upon request
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Contact this candidate