Vanessa Palacios Resume

VANESSA PALACIOS

OBJECTIVE

To utilize my skills and experience working for a growing company, but more importantly, a well-balanced one.

EXPERIENCE

****- **** ****** ***** ****., R.A.M. Miami, FL

Property Manager – HUD/Tax Credit

 Daily resident issues & relations, monthly/weekly reports

 Assist in creating budgets/statements of work/maintenance contracts, working with vendors

 Basic A/P and A/R

 Ordering office/maintenance supplies

 Conducting apartment inspections, enforce apartment rules, etc.

 Process applications for future occupancy, recertifications of resident leases

 General office duties- filing, answering phones, answering email correspondence, typing, etc.

2005-2007 Lakeside Towers, R.A.M. Miami, FL

Leasing Agent

 Conducting apartment inspections

 Accepting/reviewing applications, Recertifications for low-income units

 Translating for tenants, Move-Ins & Move-Outs

 Compose letters for resident renewals, etc.

 Other general office duties, for example: filing, typing, answering phones, etc.

2005-2005 Staffing Resources of Miami Miami, FL

Office Coordinator (Temp.)

 Answer phones, prepare applications for interviews

 Filing, inputting applications into MS Access.

 Basic office duties

2004-2005 Impostors Faux Jewelry, The Falls Mall Miami, FL

Assistant Manager

 Customer service: sales, returns, exchanges

 Operated the register, made deposits

 Tracked employee sales, store sales, stocked/displayed merchandise, organized employee schedules

EDUCATION

2003-Current Miami Dade College Miami, FL

 Psychology Major

OTHER

Bilingual: English / Spanish, Knowledge of all basic computer skills such as MS Word, Excel, Publisher, Outlook, Access, Yardi, Citrix etc

COS, Certified Occupancy Specialist

"Manager of the Year" 2007-2008 (Royal American Management, Inc.)

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