Alison Meadows
Falls Church, Va. 22043
Phone: Home- 703-***-**** Cell- 703-***-****
E-mail: ******@*******.***
Executive Assistant seeks a challenging role supporting senior Executives who depend on my detail-orientation, commitment and “thick skin”
Professional Work Experience
Tier Technologies, Inc. – July 2005-October 2007
Executive Assistant to the Chairman, CEO, & President
Responsibilities:
Provide professional and personal support for Chairman, CEO & President along with sporadic support for Senior Vice President for Business Development/Card Services Division
Handle all incoming calls for Executive
Coordinate logistics for The Board of Directors Meetings
Plan and manage all high-level internal meetings and client meetings in the Board room
Make travel arrangements for Executive
Record and reconcile all expense reports on behalf of my Executive and two Senior VP’s
Approve all timesheets for my immediate Supervisor along with his direct reports
Approve all expense reports of the CFO and two Senior VP’s
Maintain all confidential reporting of the Chairman, CEO & President
Support Executive is his outside role as Education Chair with the Young Presidents Organization as well as his new role as Chairman of the Young Presidents Organization for the Washington/Baltimore Chapter
Organize and coordinate outside conferences and events for Tier Technologies
Coordinate and assist Board members with travel, lodging and administrative support, during their time in the Washington DC area
Provide assistance to the Public Relations Director by scheduling Analysts and stockholders calls to the Chairman, CEO and President of the Company
Cover for the CFO’s Executive Assistant when she is out of the office
Carney, Inc. - March 2004-April 2005
Executive Assistant to the President
Responsibilities:
Provided full Executive Assistant support to the Vice President of the Business Development
Secured all travel arrangements from air, train, hotel, car rental, restaurant reservations and meeting room space both on and off site
Prepared and collected materials for upcoming client meetings and monthly direct report meetings
Formalized all monthly Leadership and Executive Officer Committee meetings from documentation collection to catering arrangements
Handled confidential matters with utmost discretion; preparing, logging and storing or shredding classified materials
Created and maintained all expense reports and accounting records for both the President and the Vice President of Business Development
Greeted all customers and clients for incoming meetings with the President or for upcoming functions in the Conference Center and e-classroom
Screened all incoming calls for President
Handled all incoming and outgoing vendor calls
Worked as Office Manager to maintain order of the company including:
1. Running in house phone system: setting up new employees with voicemail, office space,
2. Maintaining inventory on all equipment such as: fax & copy machines and AV equipment
3. Handling of all vendor calls and directing all Accounts Payable phone calls
4. Ordering supplies for entire company
Worked as the in-house Conference Center Coordinator including set up of room, AV needs and catering requests
Assisted the HR Coordinator to formalize a New Employee Orientation and Resource book company-wide
Processed resumes and supported hiring of positions that directly report to the President of the company or his direct reports
Supported the Marketing campaign by assisting in data collection for direct mail, email blasts
Organized and managed all corporate events hosted by the company for clients and employees
Planned employee morale events such as: birthday celebrations, service anniversaries, and goal setting celebrations
Electronic Data Systems (EDS) - August 2002 to November 2003
Executive Assistant for the Vice President of Global Government Affairs
Responsibilities:
Supported the Vice President by coordinating with Members of the White House, Members of Congress and Members of Political Action Committees
Supported the Chairman and CEO of the company while visiting Metropolitan D.C.
Supported high level Executive Vice Presidents and Managing Directors while visiting Metropolitan D.C.
Responsible for all calendar management, meeting scheduling and travel arrangements both domestically and internationally
Researched information from the Internet for various meetings
Prepared and maintained all expense reports
Assisted in the logistics of high level staff meetings
Responsible for collecting and preparing all briefing books for the Chairman and CEO of the company and also for the Vice President of Global Government Affairs for upcoming meetings at the White House, Capitol Hill and various high level government facilities such as: Department of Defense, The Pentagon, The U.S. Chamber of Commerce and the Treasury Department.
Handled all incoming calls from clients and prospective clients
Maintained all incoming e-mails, mail and correspondence
Assisted in content development for high level presentations
Responsible for all faxing, copying, mailing, filing and logistics for meetings and conferences
Handled details of highly confidential and critical nature documents
Handled extremely time sensitive documents for the company
Assisted in implementing the hiring of outside Consultants for the company
Responsible for all administrative functions for the Vice President in his role in various outside organizations and government advisory boards
American Management Systems (AMS) - February 1996 to July 2002
Responsibilities:
June 1998 - July 2002
Executive Assistant to the Founder/Chairman-Executive Committee
Provided full Executive Assistant support
Responsible for all calendar management, meeting scheduling and travel arrangements
Prepared and maintained all expense reports both business and personal
Screened calls from clients, both active and prospective. Provided high level and confidential information as needed and requested, tracking the nature of the inquires for use in feedback to the Chairman
Coordinated all high level client visits to AMS
Provided full administrative support for his role as Chairman of Executive Committee for AMS
Provided full administrative support as his role of Director on several companies in the telecommunications and financial services field
Provided full assistance in personal matters such as: personal calendar, travel arrangements, medical records and investment matters
January 1998 - June 1998
Office Assistant
Backed Up the Executive Assistants for the Managing Directors of the Corporation
Responsible for copying, filing, faxing, setting up conferences and helping with meetings for high level clients
Screened incoming calls for all the Managing Directors of the Corporation, which included clients and prospective clients
Provided back up for the Executive Receptionist
Assisted in the planning and managing of conferences with the Internal Vice Presidents
Acted as the Conference Center liaison for the Executive Board meetings and as Video Conference coordinator for all high level internal and client meetings
February 1996 - January 1998
Executive Receptionist
Responsible for the main switchboard to the company and for screening calls for the Executive Suite, which includes the Chairman of the Board, CEO, President, CFO, Vice Chairman, and the Executive Vice President of Technical Services
Coordinated all critical functions in the reception area
Scheduled all meetings in the Executive Board room and Management Conference Room
Distributed all incoming mail for the Executive suite
Distributed monthly reports to the AMS locations worldwide
Handled all security matters for the Executive floor
First American Bank/Wachovia Bank-June 1980 –September 1995
Responsibilities:
Customer Service Representative-Branch offices
Responsible for ensuring the customers receive an excellent level of service and helped out with any questions or concerns and resolve with any issues.
Help determine what types of products or services would best fit their needs such as: checking, savings, business accounts, safe deposit boxes and mortgage loans.
Was in charge of the maintaining of contracts for customers in regards to their safe deposit boxes, following appropriate security and audit procedures, maintaining the appropriate yearly rental, sending out all billing notices and following up on any correspondences.
Helped assist the tellers with their daily closing out of their cash drawers, solve any balancing problems, helped assist the head teller in balancing out the main cash vault and make sure all appropriate paperwork is in place. Help assist in the yearly audit of the branch to follow appropriate Federal Reserve requirements.
Promoted to Branch Manager and duties and responsibilities were as follows:
Staff Management, Customer Service and Business Development
Involved in the sales of the branch involving new accounts for individuals and businesses, investment accounts and personal and business loans
Build and maintain customer relationships
Maintain that all appropriate security measures were in place and adhered to
Handled confidential matters with the utmost discretion
Ability to manage and develop a team of 12 people in a sales oriented environment
Consistently led in the performance goal setting of deposit growth and loan generation throughout the region
Helped in the overall consolidation of the branch by direction of upper management
TECHNICAL EXPERIENCE
Software: Microsoft Office Suite to include: Outlook, Word, Excel, PowerPoint, Adobe Acrobat, Palm Pilot, WordPad, Resumix (HR program), WordPerfect, Lotus Notes.
REFERENCES
Available upon request