PAULINE SCHULZ
MCALLEN, TX ***01-4020
Career Objectives
Interested in a position where I can use my skills, experience, and knowledge to benefit the company while having the opportunities for personal growth and advancement while helping with the company success.
Summary of Qualifications
I have over 10 years experience providing excellent customer service. I am a hard working, fast learning individual whom is eager to work and become an asset to a company.
Work History
Dec 17, 1999 -
Jun 12, 2010
Feb 06, 1999-
Aug 10, 1999
Ticket Master - Pharr, Texas
Customer Service Representative
Job duties consisted of conferring with customers by telephone to provide information about products and services, to take or enter orders, cancel orders, or to obtain details of complaints. Checked to ensure that appropriate changes were made to resolve customers' problems. Reviewed with customer policy terms for the final purchase of tickets and other duties as assigned.
Hollywood Video- McAllen, Texas
CSR-Cashier
Job duties included cash handling, recovering videos to original place, maintaining the store's appearance, and providing great customer service to customers.
Education
South Texas College - McAllen, Texas
Education Level: Associates Degree
Major: Social & Behavioral Sciences
Graduated: Yes
McAllen High School - McAllen, Texas
Education Level: High School Diploma/GED
Graduated: Yes
Computer Skills
Typing Speed: 40 Words Per Minute
Data Entry Terminal (PDT, Mainframe Terminal, etc)
E-Mail Software (Outlook, Thunderbird, etc)
Internet Browser (Internet Explorer, Firefox, etc)
Peripheral Devices (Scanners, Printers, etc)
Personal Computers
Word Processing Software (Word, Word Perfect, etc)
Language
English - Excellent ( Read, Write, Speak)