JANET L. HATCH

**** ****** ******, *** *****, CA 92117 * Cell: 619-***-**** * Email: q48bo5@r.postjobfree.com

Professional manager with 15+ years experience providing administrative management, executive administration, office management, HR & Facilities dept. duties, A/R & A/P functions, tour & event coordination, calendar & travel planning, personnel and accounting for large and small operations. Entrepreneur in website creation, maintenance, Search Engine Optimization, free-lance journalism (article writing), photography, online advertising. Self-motivated, creative manager with a plethora of PC skills, website design, team building, customer service, hiring, training, problem solving, meeting planning. Capable, quick learner with ability to relate to co-workers and customers. Strong team player ethic, paired with very strong written and diplomatic communication skills. Last typing test was 85 GWPM. Excellent attendance record.

COMPUTER SKILLS present and past:

• MS Suite/Outlook (Vista/ 7 / XP/2003) • Aldus/Corel Draw/Quark

• MS Word/Excel • Act!; Lawson; AmiPro; Dbase

• MS Powerpoint/Visio • HTML Beginning & Intermediate

• MS Publisher • TABS (Time & Billing System; medical)

• Frontpage/Sitemaker • AMI (Accounting Management, Inc.)

• PageMaker/Framemaker • EventPro/eSpeakers/Constant Contact

• Extensity; expense tracking • AA Sabre System (airline, hotel & car reservation system)

• Access Beginning & Intermediate • WordPerfect; Works

• GoToMeeting/WebEx video conf. • MacIntosh & IBM platforms

• Notehand (version of note taking) • Symphony/Lotus

EDUCATION, CERTIFICATION AND AWARDS:

Trinity College & University (B.S. in Business Administration) June 2001

University of Phoenix , Major: Marketing 1997 – 1999

Premier Certificate of Appreciation - Values Conference Facilitator 2003

Baldrige Performance Excellence Passion for Performance 2002

Who’s Who in Management 1999 – 2000

GERS “Impact Award” 1998

Carlson Travel (Sabre system training) 1998

GERS Customer Vision Award 1994 & 1995

GERS University (Internal Study Program) Associate & Bachelor Degrees 1993 - 1994

EXPERIENCE:

VP-Amigo Bros. Event Planning (see www.SanDiegoUkeFestival.com ) CURRENTLY/part time

Website Design by Juanita/Vivariche, Inc. CURRENTLY/part time

EDDIE OSTERLAND, INC., SAN DIEGO, CA 2009

Personal Assistant to America’s first Master Sommelier, comedian and keynote speaker; part-time

• All executive admin duties handling Mr. Osterland’s calendar, personal and business banking, expense reports, expense reports/reimbursements from Speakers Bureaus, paying his bills, coordinating gigs and all travel arrangements; plus helping him to write a book and newsletters, marketing him and finding him bookings.

PREMIER, INC., SAN DIEGO, CA (Company moved to NC) 2001 - 2004

A group purchasing organization; healthcare industry

Coordinator & Exec. Asst. to Sr. V.P., V.P., & Sr. Director - Performance Excellence / Human Resources

• Support company top execs, coordinating travel plans & dept. meetings/event coordination, video conferencing, expense tracking & reimbursement; website maintenance & department newsletter; process improvement, with “Malcolm Baldrige” award goal for Performance Excellence; back up HR Dept.; on-boarding new employees, create personnel files, I-9’s, invoicing, W-4s, P/R forms, terminations, Workplace Resources, all Facilities back up duties.

• Same basic executive admin duties as described throughout below; plus project coordination & management

CardioDynamics (CDIC), Inc., SAN DIEGO, CA) 2001

A manufacturer of a non-invasive cardiovascular monitor; healthcare manufacturer

Executive Assistant to President and Vice-President

• Personal assistant to President and Vice-President, support to shareholders and Board of Directors.

• Coordinating extensive travel plans; Board of Directors and shareholders meetings coordination; expense tracking & reimbursement; balance checking accounts; shareholder correspondence and filing. (CDIC wanted me badly, but their hiring process took too long, and Premier wanted me more, and outbid CDIC with an offer I couldn’t refuse.)

EXPERIENCE (continued):

GERS, INC., SAN DIEGO, CA (Company sold & down-sized) 1992 - 2001

A Point-of-Sale software solutions company for the furniture and general retail industries

Manager of Administrative Staff - (1998 - 2001) and

Executive Assistant to VP of Professional Services (PS) Dept.

• Supported company Vice-President coordinating his travel plans and department meetings/event coordination, both on-site and off-site

• Created PowerPoint and Visio slide shows for quarterly meetings, sales presentations and conferences for clients

• Handled sensitive consultant billing and fee tracking for PS; hiring and training

• Notary Public; 16 years (passed with score of 100%)

• Managed administrative team & oversaw all dept. mgt. and Facilities functions; scheduling and directing the team, and assessing individual strengths; coordinated other department duties

• Reorganized work areas to improve efficiencies, which saved up to 40 hours per week in labor costs (~$35,000.00)

Administrative Assistant to Sales and Marketing Dept. - (1992 - 1998) (GERS continued)

• Extensive correspondence, proposals, Excel spreadsheets and sales agreements

• Annual Users Conference Entertainment Chairperson for 700 clients, prospects, GERS employees and their families; coordinating registration, entertainment and outside activities of attendees of Conference

• Stepped in to spearhead Conference when previous coordinator left company and trained new Marketing Manager resulting in a successful Conference.

• Self-taught desktop publishing program (Quark) to publish the Conference Workbook for the new Marketing Manager; trained her for position

• Coordinated markets and show’s attendance; and preparation of large shipments for same

• Initiation of forms design, management of Presentation Centers, and control large shipment and maintenance of demonstration equipment; initiated tracking system, which substantially improved the efficiency of the process

• Assisted with marketing ideas for advertisements

• Created hotel packs for visitors

• Upon new voicemail and email system implementation, self-taught shortcuts as a quick resource for employees questions & training

• Input and writer for company newsletter, the GERSZette

• Company social coordinator; Employee Focus Group

• Write Press Releases (back-up)

BLUM & CLARK ACCOUNTANCY FIRM, SAN DIEGO, CA 1984 - 1992

A Certified Public Accountancy firm

Executive Assistant to President/Office Manager

• Managed Mr. Blum’s scheduling and personal affairs, such as travel arrangements

• Handled Mr. Blum’s personal rental property accounts, taking care of the property management, payment of bills, balancing checkbooks, bookkeeping

• All office management functions; such as procurements, advertisement, dealing with vendors, salespersons, etc.

• Handled individual, corporate and partnership income tax returns, financial statements, 1099s, W2s and payroll tax returns for 900 clients

• Accounts Payable/Receivable Manager; bookkeeping

• Interfaced with clients in resolving problems

• Prepare tax returns for clients without guidance. Took an H&R Block tax preparation course; received a grade of A- (91%).

Prior Experience – Office Manager/Seidman & Seidman, CPAs; Office Manager/Equitable of Iowa Insurance; Administrative Assistant in medical, software industries, and City and Federal Government civil service. Extensive experience in travel industry as part-time travel agent, group tour coordinator, and event planner (previous home business). Also, bookkeeper for Hot Rod Marine Repair and Charters.

Volunteerism/Community Service – Created and maintain volunteer website, and produce newsletters; recipient of numerous multi-statewide newsletter competitions awards, Woman of the Year, Sportswoman and good Samaritan awards; Created websites for many companies and trained staff how to maintain the website. Photographer for NFL Alumni Bikes for Kids Assn.

Hobbies/Interests: Sports, Event planning, Journalism, Artist, Photography, Travel, Create Websites; Writing a book & three (3) screenplays over the past 5 years

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