Customer Service Administrative Assistant
Resume:
Ameerah M. Barnville
New Brunswick, NJ 08901
*******.*********@*****.***
Objective
To obtain a position in Customer Service or Collections which will allow me to utilize my skills and professional experience.
Skills
Extensive Administrative
Data Entry
Customer Care
MS Word
Medisoft
Fax/Copy/Filing
Aggressive Collections
Experience
H&R Block North Brunswick, NJ
CSP (Client Support Specialist) 2011-2012
Greeted Clients
Provided Excellent Customer Service Assistance for clients
Booked, scheduled and confirmed appointments for tax professionals
Faxed, Filed and Answered office phones
Accounts Receivable Technologies Woodbridge, NJ
Collections Representative 2010-2011
Collected on outstanding accounts for GMAC and Toyota
Called to collect monthly payments and settle accounts
Used Accurint to track down customers who had outstanding balances and retrieved funds without incident.
HomeFix South Orange, NJ
Telemarketer 2006-2007
Cold called businesses to get people to sign up for credit card processing.
Made future appointments and answered inquires.
Communicated back and forth with the corporate office in Irvine, CA.
CRMK Marketing Wayne, NJ
Telemarketing and Sales 2004-2006
Cold called homes to get people to sign up for health insurance.
Explained the benefits to potential clients in depth.
Processed down payments the clients approved, via credit card or checks by phone.
Hospira (formally Abbott’s Laboratories) Rocky Mount, NC
Administrative Assistant 2002-2004
Aided the company’s IT department by coordinating office services.
Recorded and sat in on conference calls to our sister companies in Dominican Republic, Ireland as well as California.
Issued and interpreted office policies and procedures.
Education
Essex County College Newark, NJ
Office Support Specialist 2007-2008
Advanced Career Training Atlanta, GA
Medical Assistant 2000-2001
Marietta High School Marietta, GA
HS Diploma 1994-1998
References Available Upon Request
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