Mohammad Naiyer Alam
Certified SAP SD Consultant
Contact +91-958*******
E-Mai - **************@*****.***
SAP Certified in order fulfillment with over 1.5 years of SAP support experience including
overseas experience in a leading Telecom Industry (Nokia Siemens Network) with expertise in Supply Chain
Management.
CAREER OBJECTIVE
To seek challenging position in a reputed organization that utilizes my experience while providing
me an opportunity to grow within the organization.
Professional Summary
Total 6.5 years of domain experience, close to 1.5 years in SAP Support experience in Supply chain
management modules with focus on SD, MM modules in a reputed MNC.
SAP Support Experience
Clint
Nokia Siemens Networks
Quality check of all
ordering of
MEA account.
Nokia Siemens Networks /
STC Saudi Arabia.
LSM Product transfer
Dubai to Chennai hub
Nokia Siemens Networks
/( Airtel Kenya and
Safaricom Africa)
Return CSM (Corporate
sales mode
Nokia Siemens Networks
/( Airtel Kenya and
Safaricom Africa)
Return LSM (local sales
mode)
Nokia Siemens Networks
/( Airtel Kenya)
Months
April 2012 to till date
Duration
1month + in Progress
Module
SD
Feb 2012 to 22th April 2 month + in Progress
2012
SD
September
2011 to 7month
December 2011
SD(Complete),MM
November
2011
December 2011
to 2month
SD(Complete),MM
March2011
October2011
to 8month
SD(Complete),MM
Project transition Onsite Experience
Project
Project Transition
AIRTEL
Airtel Kenya, Congo, Malawi, September 2011
Cape town.
Non-SAP Experience
Company
Months
Duration
Kisan Bricks Pvt.
3 year
Jan 2003- December
Limited.
2005
Hindustan Times
Jan 2000 –December 2 years
2002
Roles & Responsibilities
-Handled a team of 10 sales executives
-Acquisition of new business
-Visiting existing Clients for taking orders
-Distribution and Collection
-Generating leads by direct sales
-Organize promotions events for branding and new
business
Professional SAP Support Experience
CAPGEMINI BUSINESS SERVICES INDIA LIMITED
Logistics Support Coordinator (DEC’2010 to till date)
PROFILE & STRENGTH
• A competent graduate with in-depth knowledge of planning, logistics and customer support; augmenting a
highly creative and dynamic outlook.
•
Possess experience in SCM with telecom operator NSN.
• Knack for problem solving and ability to handle multiple functions and activities in high-pressure
environments with tight deadlines.
• A systematic, organized, hardworking and dedicated worker with an analytical bent of mind, determined to be
a part of a growth-oriented organization.
•
Multilingual with proficiency in English & Hindi.
SAP specific core competencies include:
•
Logistics Management
•
•
•
•
•
Supply Chain Management
Warehousing
Inventory Planning
Demand & Supply Forecasting
Purchase
Roles & Responsibilities.
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Responsible for Team management of MEA Order Management Center.
Monitoring the knowledge gap of Team and arrange for required training as Key User.
Monitoring the Order correctness through System Reports.
For end to End process of order creation to shipment creation in SAP for MEA Region, with the help of team
members.
• Use of global logistics tools, interfaces and processes to order, confirm, deliver and invoice goods and services in a
specified account.
•
Liaising with Internal parties of the management; act as key interface to provide day-to-day logistics support.
• Works on Complex assignments/Projects and more demanding customers.
• Proactively supports/performs process improvement activities.
• End-to-end customer order management; responsible for managing material flow tasks (Deliveries, Orders,
Purchase Orders etc.) in the most optimum manner.
• Proactively supports/performs process improvement activities
• Logistics Matrices: Order Fulfillment Lead Time Demand Plan Accuracy
• Support to SAP Technical Team as SAP L1 support.
• Working on Various Module of SAP like SD & MM.
• Supporting end user on SAP environment like P20, R83, and R56.
• Working on only Escalated cases to support end users.
• Individually handling and supporting logistics of Middle East and Africa in return process (includes more
than 110 counties)
• Created the Item and Vendor Master in SAP and defined the Group and Type for each Item.
• Provide the Operation Support to Circle Team after Go-Live of SAP.
• Planning & forecasting various supply chain management (SCM) activities for delivery of tower, shelter,
BTS, AC’s, FAS, Servo etc & implement them to complete the site requirement.
• Designated as a single point of contact for handling the Return Process of more than 110 countries.
(Corporate Sales Mode, Local Sales Mode, Split Sales Mode)
•
Verification of suppliers & service PO for payments.
Warehouse management and monitor distribution.
Ensuring total compliance to SLAs.
Updating of data in ERP – SAP, which includes Punching PO in SAP, invoice parking, GR/IR closure
& open PO analysis.
• Responsible for coordinating with the corporate and Client for performing all activities that requires
ensuring implementation of site as per the stipulated project plan.
FOREIGN EXPERIENCE:
Overseas experience includes transition, SAP support, and coordination of the logistic execution at
Nokia Siemens Network, Nairobi.
CERITICATION
Certified associate consultant from SAP AG Germany in Sales & Distribution.
- TSCM60 Order Fulfillment I
- TSCM62 Order Fulfillment II
Certified Key User from NSN.
Certified SAP P20 order change management.
Certified NSN common sales platform intermediate readiness- export to SAP P20.
Certified SAP P20 end to end project business scenario.
Certified SAP P20 end to end product business scenario.
Certified SAP P20 project business processing.
Certified SAP P20 sales availability management ( SAM)
Certified SAP P20 interim equipment ordering via virtual plant.
Certified SAP P20 purchase invoice slow and issue resolution (work flow).
Certified SAP P20 return process in product business.
Certified SAP P20 return process in project business.
Certified SAP P20 master data and authorization.
Certified SAP P20 product business processing.
Certified NSN ethical business training 2010 (English).
Microsoft Certified Professional.
ACHIEVEMNTS & RECOGNITIONS
• Recognized and honored with the Best Employee Award for exceptional performance in Capgeminie
Business Services India Limited.
Participated in Yellow Belt Project a part of Quality Management as Team Member.
Best team award.
Participated in Collage & School Level Competition.
• Individual employee in the complete team working on four business execution module of SAP like P20, P20
Return Process, R83 & R56.
• Achieved recognition and awards in debates and other extra-curricular activities.
PROFESSIONAL QUALIFICATIONS:
• SAP Certified in SD
• PGDM-From Business School of Delhi, Greater Noida (2011)
• B.B.A from Aligarh College of Engineering and Management (2009)
• Higher Secondary from Bihar Intermediate Education and Council (1999).
• High School from Jawahar Navodaya Vidyalaya (1997).
EXTRA CURRICULAR ACTIVITIES:
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•
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Led the group of Legacy team in Capgemini.
Involved in organizing seminars, training and presentations and other activities at Company level.
Placement cell member during MBA.
Participated at regional level in various sports.
PERSONAL INFORMATION:
Father’s Name:
Date of Birth :
Gender
:
Hobbies
:
Nationality
:
Mr.Md. Shabbir Ahmad
16/10/1982
Male
Travelling
Indian.
REFERENCES
To be furnished as per the requirement.
Date – 30 March 2012
Place - Gurgaon, Haryana
MOHAMMAD NAIYER ALAM