Administrative, clerical, collections, and insurance

**** *’Hara Dr. South

Macon, GA ***** ****************@*****.***

Telephone: 478-***-****

Cell: 478-***-****

Trenice Lashy Williams

Objective To seek full-time employment providing the community with assistance and customer service

Experience

2008-2009 The Medical Center of Central GA Macon, GA

Patient Account Specialist

Registered and discharged patients

Verified insurance

Provided customer service

Provided patients charts for clinical staff as needed

Collected payments after services were rendered

Abstracted charts for coding and billing

Performed clerical work

Urgent care center facility

Managed patients accounts

2006-2007 Geico Insurance Company Macon, GA

Glass Claims Specialist

Took claims from policyholders with glass damage

Provided “A” level service to all customers

Met company goals in a timely manner

Call center environment

2005-2006 Branch Banking and Trust Macon, GA

Bank Teller

Handled monetary and non-monetary transactions

Provided personable customer service

Sold products offered by the bank

Provided customers with account information

Traveled as a floating teller

2004-2005 Bank of America Macon, GA

Bank Teller

Handled monetary and non-monetary transactions

Provided personable customer service

Provided customers with account information

Sold Products offered by the bank

Worked in an in-store environment

2004-2005 Burlington Shoes Macon, GA

Cashier/ Sales associate

Maintained cash handling

Answered the telephones

Made sure that customers received great service

Ordered products

2000-2003 Apple Dollar Store Macon, GA

Cashier/ Sales associate

Performed daily tasks in timely manner

Assisted customers with questions and concerns

Kept inventory annually

Stocked store items

Education 2003-present Macon State College Macon, GA

Pursuing a B.S. degree in nursing with a minor on business

1999-2003 Southwest High School Macon, GA

College Prep and Vocational dual seal diploma

Honor Graduate

GPA 3.5

Qualifications

Ten years of customer service experience

Computer literate: Excel, Power Point, and Microsoft Word etc.

Cash handling and telephone etiquette

Neat organization skills

Friendly and Positive attitude

Familiar with office machines

Contact this candidate