Customer Service Project
Resume:
KIRSTY ELIZABETH BARRETT
Lizzie
Bootle
Liverpool
L20 3UG
Telephone Number: 015*-***-**** / Mobile: 077********
PERSONAL STATEMENT:
I am a very creative, artistic person who is bubbly & outgoing. I get on well with people of all ages and I consider myself to be a trustworthy, I am a capable, adaptable person who enjoys learning and acquiring new skills. I have maintained an excellent record of attendance and punctuality throughout my education and current employment. I cope well under pressure and can work well as both part of a team or unaccompanied, which I have been able to display in my numerous positions.
KEY SKILLS:
• Great people and customer service skills
• Creative and imaginative with an excellent eye for detail
• Confident, with a good sense of humour
• Mature, focused and organised
EDUCATION & TRAINING:
Liverpool Hope University, The Cornerstone, Everton Campus 2007 – 2010
Qualifications:
BA Hons. Creative & Performing Arts (2:II)
Southport College, Mornington Road, Southport 2005 - 2007
Qualifications:
BTEC National Diploma in Performing Arts Musical Theatre (M M M)
Savio High School, Netherton Way, Bootle, Merseyside, 2000 - 2005
Qualifications:
GCSE’s taken & grades: English Language, (B) English Literature, (B) Maths, (B) Science (D) French, (B) Music, (E) Art, (C) Textiles, (B) Sociology, (C) R.E. Certificate, CLAIT Plus
EMPLOYMENT HISTORY:
Jun 2011 – Aug 2011
Blue Star Camps, North Carolina, USA Drama, Theater Arts Director
I worked children between the ages of 6-16, delivering drama workshops and working towards two musical/showcases at the end of each summer season. These sessions included workshop activities and games so the children and I got to know each other, as well as aim for confidence building and a wider knowledge of theatre and drama. I gained a lot of experience working with children this summer, as well as from my peers, as we were able to share techniques and activities.
Mar 2011 – May 2011
Kensington Fields (KFCA), Kensington, Liverpool Drama Teacher
Worked with children, mainly between the ages of 6-10, delivering basic drama and theatre sessions, also games and activities that the children were familiar with, possibly from school. As well as this, I worked with the children on arts & crafts and aiding the smaller ages with computer needs, also being part of the out of centre trips.
Jan 2011 – March 2011
Liverpool Film Academy, Westminister Rd, Kirkdale Drama Specialist
Worked with children and adults, including the elderly community. I delivered drama and theatre workshops for all ages, and worked on specific ideas with each age grouping. With the youngest children (aged 8-11), I worked on building their confidence in working with theatre and drama, for the teen group (aged 12-16), I worked with a topic, which they chose and based each session as a theatre in education workshop. When working with the community group, I used the sessions to work on character building for the performance at the end of the programme, and with the elderly I based sessions on their perceptions of youth through the decades. I also took on a few roles in the Production office, replying back to script writers with feedback on their writing.
Mar 2010 – Jan 2011
Croxteth GEMS, Armhill Road, Croxteth, Liverpool Drama Specialist
Worked with children 11-18 years at Croxteth GEMS youth centre, I delivered drama workshops as the leading specialist. It was a voluntary project as part of my university degree. At the end of the project, the group had devised a performance based upon the subject the sessions were based upon; HIV and AIDS. The group also wanted to continue with the sessions, my partner and I came to an agreement that we would return and continue the sessions with the group. Once again working for Croxteth Gems.
June 2010 – Aug 2010
Camp Kinder Ring, Hopewell Junction, New York Camp Counsellor
At camp I was able to share a lot of my skills as part of a team, helping to care for children between the ages of 7-10. These girls were the youngest campers at the camp. I was responsible for their safety, supervising with their cleanliness regime, I aided them with dressing and provided supervision at meal times. I worked as part of a team to create a fun, caring and safe environment for all.
Apr 2006 - Jun 2010
Bootle Library, Stanley Road, Bootle, Merseyside Library Assistant Accustomed to working with wide range of the general public. Responsible for serving library users, responsible for shelf revision and organisation, issuing and discharging books and multimedia material, dealing with borrower enquiries and reservations. Also responsible for monitoring use of PC’s in library, administration & clerical tasks, cash handling. I have an awareness and adherence to equal opportunities health & safety procedures.
Oct 2005 Mar 2006
Home Bargains, Bootle New Strand, Bootle, Merseyside Sales Assistant
Main duties involved serving customers, working on cash registers, handling & processing debit/credit card transactions. Shelf replenishment and stock taking.
ADDITIONAL INFORMATION:
I have completed a BA Hons Degree in Creative and Performing Arts. I have performed in and devised many contemporary pieces of both dance and drama, as well as singing. I have also sang in many open mic events around Liverpool as part of my degree course. I enjoy reading, script writing and drawing, as well as composing songs and choreographing in my spare time. I was involved in a youth project, I delivered sessions of drama, resulting in a end of programme production. With my passion for theatre, I am considering founding my own theatre/drama company and working with youth around the Merseyside areas.
REFERENCES:
Mrs Val Holt Ms Margaret Connell
Bootle Library The Cornerstone
Stanley Road Haigh Street
Bootle , Merseyside Liverpool
L20 3EN L6 1HP
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