ANGELA DIZAZZO
**** *** **** ****. • Houston, TX 77058 • ******.*******@*****.***
OBJECTIVE
Experienced Administrative Assistant with strong business acumen seeking to be part of a dynamic organization; and bring to the team enthusiasm, dedication, and responsibility, combined with a desire to utilize my skills obtained through experiences and academics.
KEY SKILLS
•Excellent general office management: dictation, answer multi-line telephone, executive presentations, business correspondence, budgeting & reporting, accounts payable / accounts receivable, meeting & event planning, calendars & scheduling, training coordination, confidential document handling and project planning & coordination.
•Generated invoices, expense reports, purchase special orders, and payment transactions for Travel Department.
•Excellent computer skills; proficient with Microsoft Office Suite, SARAH, PeopleSoft and Medisoft® and database management.
•Self starter; performs assigned duties under little or no direction.
•Strong critical thinking, problem solving, team building, writing, and communication skills.
PROFESSIONAL EXPERIENCE
United Space Alliance / GHG Corp-temp, Houston, TX 08/07-Present
Administrative Assistant
•Supports all levels of management and other office administration in their duties and responsibilities.
•Responsible for maintaining calendars and appointments, departmental records, briefings, metric/data charts, reports, and other data and information as required.
•Track and/or schedule the work of the office according to management’s general instructions, priorities, and expectations; carry out recurring office procedures independently. Initiate appropriate action for task completion.
•Arrange travel, prepare itineraries, and complete expense reports.
•Uses problem solving techniques and professional demeanor when handling telephone calls, scheduling appointments, and other duties as assigned.
•Coordinates and attends staff meetings, take minutes, track actions, and report statuses or progress when appropriate.
•Manages quality assurance documentation including operating procedures and desk instructions.
•Manages ordering, receiving, stocking, and distribution of office supplies.
•Maintains training, certification logs, prepare presentation material and quarterly reviews for audits.
•Performs physical inventories and reconciliation of records, investigating and reporting property losses, and supporting property audits.
•Exhibits a high degree of confidentiality and integrity. Able to multi-task and manage office working independently or in group with minimal supervision.
Adult & Child Psychiatric Clinic, Houston, TX 12/05-05/07
Office Assistant / Medical Billing Specialist
•Managed financial transactions.
•Accounts receivable, invoicing, collections, and reconciliation’s and payroll activities.
•Answered client’s questions, identified, and resolved problem elements.
•Prepared general correspondence and data entry.
•Assembled charts for new patients.
•Maintained inventory of supplies needed for clinic.
Bloom Counseling & Family Services, Houston, TX 01/04-08/05
Office Manager / Medical Billing Specialist
•Organized and coordinated office operations and procedures.
•Prepared management reports, financial summaries and performed payroll activities.
•Performed insurance verification, billing, general correspondence and data entry.
•Assembled charts for new patients.
•Designed and ensured filing systems are maintained and up to date.
•Orientation and training of employees.
Advertising Adventures, League City, TX 02/03-01/04
Office Manager
•Performed payroll activities.
•Prepared reports and financial summaries. Quoting, estimating, and sales order entry.
•Provided customer service over multi-line phones. Coordinated sales appointments between sales associates and customers.
•Filed and tracked orders.
•Resolved months of backlogged work, researched and solved billing problems.
•Developed new customers and assisted in marketing/advertising.
EDUCATION
San Jacinto Community College, Houston, TX 38 Hours Completed 2004-2006
ORGANIZATIONS
International Association of Administrative Professionals (IAAP) 2008-Present