Customer Service High School
Resume:
Rochelle Rodriguez
** ** ** ****** ******* Heights, NY, 11372
*************@*****.***
OBJECTIVE
Seeking a position with a company that will require me to utilize my skills, abilities and experience in a field that will ensure the company’s success as well as mine.
PROFFESIONALEXPERIENCE
HSBC Bank
Customer Service Representative (2009 – Present)
• Responsible for processing transactions that are being done in the bank such as accurately processing transactions such as withdrawals, deposits, loan payments and cashing checks.
• Display a respectable image and favorable attitude towards our clients of the bank.
• Capable of working in a group environment, helping each other as team rather than separate individuals.
• Being open to learn different roles within the branch.
• Make certain a customer is in good standing before cashing a check/withdrawal.
• Be aware of any action that may have cause a loss to the bank.
• Sell savings bonds, accept payment for customers’ utility bills and charge cards, process necessary paperwork for certificates of deposit, money orders and sell travelers’ checks.
• Responsible for handling cash from commercial clients and giving out necessary fees to clients.
• Accomplish a monthly quota and also being able to perform well in our campaigns as well.
• Referring products that HSBC has to offer helping to increase our yearly revenue.
• Educate our clients of some of the different products we have that may benefit them in their personal and daily lifestyles.
• Providing a clean work area for others and myself around me.
• Responsible for the money in ones cash box and making sure the money and work is balanced at the end of the day.
Sales Associate/ Cashier
Victoria’s Secret, September 2009- December 2009
• Quickly and accurately handle our clients at the register area
• Educate customers of our credit cards and suggest that the customer applies for the product.
• Providing a clean environment
• Responsible for either opening or closing the store.
• Providing customer service towards our customers.
• Have knowledge of the items that were being sold at the store
Cashier/Hostess
Chuck E. Cheese, August 2009- September 2009
• Handle multiple parties and guests and provide customer service.
• Responsible for selling products and being able to handle being around multiple children.
• Closing during necessary days and preparing for the next day business.
• Accommodate our guests and take down their orders, then processing them at the kitchen
• Working in a team environment and helping other employees when needed.
• Substituting other employees, doing their job functions when needed.
• Providing a clean environment to work in and also where guests will enjoy.
Education
Queensborough Community College (2009 – 2011)
Bayside, NY 11364
Majoring in Occupational Therapy
Newtown High School (2005-2009)
Elmhurst, NY 11368
High School Diploma
REFERENCES
Available upon request
Contact this candidate