Tiffany Nankivel
**** * ******** **** *** **, Sioux Falls, SD 57106
***********@*******.***
OBJECTIVE
Customer Service Representative - Client Relations - Data Entry Dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success.
SKILLS PROFILE
• Strong Organization Skills
• Creative Problem Solver
• Developed Listening Skills
• Excellent Communication Skills
• MS Windows Proficient
• Enthusiastic Developer of good relations with clientele
• Enthusiastic work attitude
• Customer service oriented
• Credit card processing
• Conflict resolution
EMPLOYMENT HISTORY
HSBC Nov. 1st 2010-current
Sioux Falls, SD 57104
• Provided customer service for about 80 calls per day
• Answering questions about their accounts
• Solving problems
• Providing product information of witch we sell.
• Direct calls to the appropriate departments
• Some collections (accounts less than 60 days past due)
Touch of Dutch May 2009 to Nov. 2010
Beresford, SD 57004
• Serve table
• Taking customers’ orders
• Cleaning (sweeping, mopping, and wiping tables)
EDUCATION
Diploma 2010
Beresford High School
Got high school diploma, now attending college at the Art Institute of Pittsburg online Division