Customer Service Safety
Resume:
Veronica B. MCNEAL
Charlotte, NC 28214
***************@*****.***
Open to relocation
OBJECTIVE: Actively seeking a position in Environmental Health & Safety allowing me to use my skills in the field of health and safety to lend my expertise to an organization looking to grow.
PROFESSIONAL SKILLS SUMMARY
Over three years experience in safety and health program evaluation and administration, operations management, scheduling, supervision and training. Strengths and ability include organizing, planning, coordinating, directing and program management. Expertise in industrial processes, mechanics, chemistry, OSHA and EPA regulations and standards.
EMPLOYMENT HISTORY
MATTISON JANITORIAL
Office Manager 12/08- to present: Maintain office services and efficiency. Answer phones. Plan staff’s schedule and track attendance; prepare time sheets, review and approve supply requisitions and anticipate needed supplies, maintain and replenish inventory.
TAMINCO HIGHER AMINES (FORMERLY ARKEMA), RIVERVIEW, MI
Safety & Health Coordinator (12/06 – 12/08): Interpret safety standards, policies, procedures and directed safety and emergency preparedness program. Reviewed and recommended action on federal safety policies and procedures (operational procedure notices, technical bulletins and operations manuals) for applicability to the chemical plant operations. Provided information and written materials on safety & health related issues. Inspected fire and safety equipment, examined machinery, conducted industrial hygiene surveys, and audited programs. Administered air quality tests for harmful gases and vapors including furan and ethylene oxide and eliminated potential hazards. Coordinated the distribution of standards, Industry guides, newsletters and articles that conveyed the importance of safety and health programs. Managed Workers Compensation Program. Conducted confined space, excavation and trench training for contractors and served as active member of fire brigade and emergency response team.
GILBARCO, INC. GREENSBORO, NC
Industrial Hygienist (07/04 – 07/06): Conducted safety compliance inspections to ensure a safe and healthy workplace. Evaluated and controlled occupational safety & health hazards and compelled prompt and effective corrective actions. Conducted extensive health, safety, and environmental inspections and recommended and evaluated hazard control/abatement methods. Provided technical and regulatory assistance directly to managers in regard to interpretation of Federal and State law; determined and assisted with measures to ensure all sections fully met their responsibility under the Occupational Safety and Health Act. Investigated plant accidents and issued detailed reports on root causes and corrective actions. Developed preventive engineering controls, administrative methods, procedures and programs. Evaluated work methods, production processes and facilities; evaluated factors affecting actual or potential employee injuries and illnesses.
GILBARCO, INC. GREENSBORO, NC
Industrial Hygienist/Safety Intern (02/04- 07/04): Conducted health, safety, and environmental inspections. Managed MSDS program, conducted indoor and outdoor monitoring, investigated plant accidents: determined and assisted with measures to ensure all areas met their responsibility under the Occupational Safety and Health Act.
McNeal Page 2
POLO RALPH LAUREN, HIGH POINT, NC
Safety Intern (05/01 – 11/01): Planned and implemented programs to reduce or eliminate occupational near misses, injuries, illnesses and deaths. Compiled and analyzed statistical data related to exposure factors concerning occupational illnesses and accidents. Evaluated technical and scientific publications concerned with safety management and implemented training programs about employee safety and environmental procedures. Conducted inspections of the workplace and issued reports that included ways to mitigate or eliminate hazards. Managed the company safety policies and inspected plant facilities to include eyewash and shower stations and first aid supplies. Conducted job hazard analyses, and created chemical inventory in accordance with the Occupational Safety and Health Act.
Full-time College Student 2000 to 2005
AMERICAN EXPRESS, GREENSBORO, NC
Customer Service Analyst (1986-2000): Called and collected on past due accounts. Answered incoming calls, trained new hires and monitored work load. Worked as a telecommuter and employed the use of a CRT.
EDUCATION
NORTH CAROLINA AGRICULTURAL & TECHNICAL STATE UNIVERSITY
GREENSBORO, NC
M.S., Industrial Technology 2005
NORTH CAROLINA A GRICULTURAL & TECHNICAL STATE UNIVERSITY
GREENSBORO, NC
B.S., Occupational Safety and Health 2003
CERTIFICATIONS
OSHA Construction Standard Certification (30-hour)
OSHA General Industry Safety & Health (30-hour)
OSHA 24- Hour Hazmat Technician Certification
Confined Space & Rope Rescue
Hazardous Materials
Emergency Response, Firefighting, and Rescue Certification
American Red Cross First Aid/Adult CPR/AED Certification
Fire Brigade Operations Training
Trench & Excavation
Waste Management & Lean Manufacturing
Special training programs and seminars completed
Safety and Health Conference, Chicago, IL 2007
Corporate Homeland Security, Detroit, MI 2007
Behavioral Safety Technology, San Antonio, TX 2007
Michigan Safety Conference, Grand Rapids, MI 2007
North Carolina Safety Conference, Greensboro, NC 2004
American Industrial Hygiene Conference, Durham, NC 2003
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