Marc Azad Mouradian
***** ***** *****, **********, ** 48167 ♦ 248-***-**** ♦ ********@*******.***
PROFESSIONAL PROFILE
Positive, results-driven, innovative with a proven record of success in balancing operational efficiency, business growth and customer satisfaction. Versatile team player with the ability to incorporate new concepts and interact with all levels of professionals.
CORE COMPETENCIES
Planning ■ Office Management ■ Quality Control ■ Program Design, Development, and Implementation ■ Machine Operations/Repairs ■ Training ■ Budget Development, Allocation and Monitoring ■ Customer Relationship Management ■ Problem Identification/Solutions ■ Product Research ■ Sales/Marketing ■ Customer Sales Profiles ■ Vendor Negotiations ■ Commission Reporting ■ Material Handling ■ Production ■ Team Building and Leadership
PROFESSIONAL EXPERIENCE
Ecolab, Novi, Michigan, 10/2007 to Present
Route Manager. Ecolab is a public company with sales of $6 billion and employees more than 26,000 associates. They are the global leader in cleaning, sanitation, food safety, infection prevention products and customer service. While working independently; a route manager is responsible for retaining, growing and gaining accounts in order to achieve 100% of sale budget. Daily responsibilities include prospecting for new business, servicing customers, repairing machines, training employees, inventory control, order placement, collections, programming, troubleshooting, and installing equipment/machinery. I earned the 2008 Route Manager of the Year for outstanding service excellence plus and salesmanship.
A to Z Odd Jobs, Berkley, Michigan, 10/2001 to Present
President/Owner. Developed proposals for customers based on their personal needs. Executed action steps in order to complete work in a timely and profitable manner. This included hiring and supervising contract help for specific jobs. Worked with business owners, realtors, lawyers and residential clients to help them get projects done. Performed and managed building/office renovations.
Universal Plumbing, Oak Park, Michigan, 12/2005 to 10/2007
Inside Sales. Worked in the showroom selling kitchen and bath fixtures for commercial and residential customers. Worked behind the counter identifying parts and rebuilding various plumbing equipment. Instructed customers to insure success with small at home repairs/projects.
Clark Steel, Dearborn, Michigan, 09/1999 to 11/2000
Quality Control Inspector / Inside Sales
Silverhawk Industries, Wixom, Michigan, 1993 – 1997
Machinist, courier of diamonds and high value parts
EDUCATIONAL BACKGROUND
Western Michigan University, Kalamazoo Michigan 1999
Bachelor of Science in Sociology, Minor in Psychology
Work Study: Western Michigan University Public Safety Department 1999
REFERENCES AVAILABLE UPON REQUEST