LISA SANTANA
FOREST HILLS, NY ***** 516-***-**** ***************@*****.***
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OBJECTIVE To obtain a position with an organization that is both challenging and rewarding and offers diverse Responsibilities
PROFFESSIONAL EXPERIENCE
Legal Secretary
COOPER, PAROFF, COOPER & COOK, KEW GARDENS, NY.…………………………............2010- 2011
• Drafted and prepared commercial and residential demand letters
• Drafted and prepared petitions
• Drafted Warrant requests
• Managed high call volume between landlords, city marshal and court clerks
• Billing and posting payments
• Arranged and coordinated evictions with city marshals
• Managed up to 35 or more clients at a time
• Dealt directly with landlords, marshal and court clerks on a daily basis
Receptionist 2006 - 2007 / Legal Assistant 2007 - 2009
KARP & KALAMOTOUSAKIS, LLC, NEW YORK, NY.…………………......…………………..2006 - 2009
• Managed 15 line switchboard
• Maintained court calendar
• Dealt directly with landlords with regards to all court stipulated matters
• Arrange and coordinate evictions
Front Desk Coordinator
HEALTHMAKER, LLC, FOREST HILLS, NY……………………………….....................................2006 – 2008
• Maintained order with speed and accuracy in a fast pace, high volume physical therapy center
• Scheduled appointments
• Answered patient inquires about services and insurances
• Gathered and maintained patient demographics and insurance information
Medical Coordinator
CORNERSTONE, LLC, NEW YORK, NY……………………………….............................................2004 – 2006
• Medical Benefits Coordinator for 15 employee construction company
• Assisted Architect with client proposal utilizing spreadsheets
• Monthly bank reconciliations utilizing Quick Books Pro
• Ordered general supplies such as paint, , appliance, fixtures and lighting
• Utilized Department of Buildings website to verify building violations
Administrative Assistant
STEVEN HERMAN, M.D., F.A.C.S., P.C., NEW YORK, NY………………………………..............1999 – 2004
• Scheduled cosmetic and medical surgical procedures
• Transcribed prior authorization letters, consult letters and post-operative reports
• All aspects of medical billing for commercial and private paying patients
• Ordered medical and surgical supplies
EDUCATION ……………………....................................................................................................................2001
Borough of Manhattan Community College: A.A.S. Degree Small Business / Entrepreneurship
SKILLS:
Strong multitasking and organizational skills, detail oriented, ability to work well under pressure, excellent communicator, knowledge of QuickBooks Pro, Amicus Legal Software, ability to quickly master new software packages