Administrative Assistant

Cynthia Ballenger

q17cjk@r.postjobfree.com

Personal Profile:

I have excellent writing and editing skills; customer service skills; organizational skills and planning skills as well as the ability to successfully manage multiple projects simultaneously. I complete my tasks accurately and timely. I interact well with all types of personalities to reach the goals set before me. I am a team player.

Employment:

Moody Bible Institute, Chicago, Illinois July 2006-March 2012

Lift Every Voice Books Acquisitions Manager, Moody Publishers

•Acquired authors for Lift Every Voice Books Imprint and provided strategic direction for our publishing program, acquiring 10-12 printed titles annually.

•Ensured that all titles are contracted in keeping with the acquisition team's publishing strategy.

•Decided from 20-40 titles coming in monthly to present to Lift Every Voice Books team to discuss for publication.

•Managed proposal routing process and lead interaction on acquisitions efforts with the team.

•Edited manuscripts, titled books, attended manuscript development meetings, reported book progress.

•Developed new authors, managed existing relationships to develop new book opportunities.

•Developed series concepts, leveraged repackaging opportunities of existing content.

•Assisted in the development of digital publishing, and managed the proposal submission and consideration process.

•Researched competitive titles and suggested marketing strategies/opportunities for acquired titles.

•Kept abreast of market conditions, trends, and needs through interaction with industry professionals.

•Traveled to seven (approx.) annual tradeshows and conferences, on faculty at conferences, invited to participate on panel discussions, interviewed potential authors.

•Created marketing strategies for authors and book signings, conference attendance, etc.

•I was the acquisitions face of Lift Every Voice Books at all attended events.

•Supervised students for internships and part-time employment over winter, spring and summer breaks.

Moody Bible Institute, Chicago, Illinois December 2001-June 2006

Lift Every Voice Coordinator, Moody Publishers

•Coordinated all details to start-up specialized line of books for Moody Publishers and partnerships with other companies.

•Acted as prime source for promotion of activities and special events; initiated, coordinated and/or participated in all efforts to publicize promotions of Lift Every Voice.

•Developed and maintained a detailed project schedule which included administrative tasks and all sites involved in the project.

•Significant support demonstrated for authors and potential authors through publishing process with consultations, editing manuscripts, reshaping plot and/or concepts with authors, etc.

•Coordinated meetings, including travel arrangements and expense reports.

•Coordinated complex projects and met deadlines; prepared presentations and spoke effectively in various public forums.

•Hired and interfaced with outside editors, illustrators and designers.

•Performed acquisitions, marketing, trade show attendance, conference participation.

•Supervised students for internships and part-time employment over winter, spring and summer breaks.

•Prepared packets for fifteen Board meetings bi-annually and performed duties as Lift Every Voice Board liaison for Moody Publishers and the Institute for Black Family Development.

•Prepared documents using, Word, Excel, Outlook, PowerPoint, Photoshop.

•Prepared and/or edited meeting minutes and presentations.

•Filed all project documents (hard and soft copies).

•Planned travel arrangements for myself and publishing team to attend conferences and off-campus meetings.

•Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks and communications course classes.

Moody Bible Institute, Chicago, Illinois March 1998-November 2001

Executive Secretary Publications to the Vice President, Moody Publishers

•Supported the office of the Vice President by making travel arrangements, maintained schedule, organized office of the Vice President, set-up and secured meetings, and maintained filing system.

•Prepared documents using Word, Excel, Access, Outlook, and PowerPoint.

•Established and maintained cooperative relationships for the office of the Vice President in the course of work; response to sensitive matters and/or situations with discretion, tact, and confidentiality.

•Office management required for department meetings for fifty employees, party planning, etc.

Moody Bible Institute, Chicago, Illinois August 1995-March 1998

Department Secretary to the Assistant Dean of Students, Residence Life

•Supported Assistant Dean of Students preparing documents, office needs.

•Organized and maintained office files.

•Prepared weekly reports for Residence Supervisor’s (four) and forty Resident Assistance.

•Prepared documents in Word, Excel, Access, and PowerPoint.

•Attended to student body needs for school semester and breaks with particular emphasis on breaks preparing their stay on-campus for semester breaks and coordinated schedules with other departments.

Moody Bible Institute, Chicago, Illinois April 1992-July 1995

Receptionist/Secretary, Employment Services Human Resources

•Prepared a variety of forms and letters for Employment Services Manager.

•Organized and maintained office files.

•Prepared and assisted Employment Services Manager w/employee related informational meetings.

•Answered telephones and transferred calls to the appropriate individuals, divisions or department.

•Took phone messages for the staff.

•Greeted visitors and employees to the facility, answered questions and directed them to the appropriate individual/s.

•Received and distributed mail.

Moody Bible Institute, Chicago, Illinois August 1990-March 1992

Clerk Typist, Human Resources Benefits

•Prepared benefits packets for employees for informational meetings.

•Scheduled and assisted Benefits Administrator at/for employee informational meetings.

•As liaison for Human Resources, I ordered floral arrangements for employee relative’s funerals, memorials and wakes, sent sympathy acknowledgements, etc.

•Assessed needs of employees and referred them to appropriate services available for health, dental and life insurance benefits, etc.

Education:

•Communication courses Moody Bible Institute, Chicago, Illinois 2005-2008

•Administrative courses American Business Institute, Chicago, Illinois 1999-2001

•Administrative courses Taylor Business Institute, Chicago, Illinois 1985-1986

•James H. Bowen High School Chicago, Illinois September 1979-May 1983

References available upon request.

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