JAY DUDDING

***** ****** ****

Bloomington, MN **437-2303

Home: 952-***-**** Email: q0fg5t@r.postjobfree.com

Summary of Qualifications

Extensive experience developing and implementing web based and mainframe software test plans, test scenarios, and test cycles. Excellent skills in Customer Service and monitoring of all QA test plans and defects. Eleven years of overall Quality Assurance experience, 4 years of SDLC, 2 years using TestDirector, and am MS Office proficient.

Technical Skills

HP Suite (TestDirector) SQL Microsoft Office OnTime

Windows Vista Windows XP MS Access Novell

UNIX QuickTest Pro MS Excel MS Outlook

Crystal DB2 Lotus Notes MSWord MS Visio

NT Workstation GroupWise MS PowerPoint Heat

Experience Synopsis

• Iterative methodology experience at AgriBank gained where testing and design modifications were made and new functional capabilities were added throughout the project.

• At UHC planned, wrote, developed, executed, and verified test plans of web based (VB.net) health insurance programs for side effects using the HP Suite (TestDirector).

• Testing experience includes:

o Mainframe and web-based software application integration testing.

o Unit testing and developing and implementing over 200 technical software test plans.

o Functional and system testing per the business requirements.

o End-to-end testing to mimic real world use at ATMI.

o Regression testing of the whole application.

Professional Experience

ATMI, 2007 to 2008

Software Test Engineer

• Performed web base (VB.NET) integration testing for several projects in the areas of documentation, design, testing, and implementation of client / (SQL) Server for use in the semiconductor Industry.

• Analyzed system, hardware, and software requirements and design documentation; planned and designed detailed system.

• Performed regression testing to ensure conformance to requirements; diagnosed and reported system defects and managed the systems defect database.

• Performed functional testing for creation and execution of test plans, i.e., design verification, qualification and manufacturing test plans, and test requirements for the new NOWTrak Controller products.

• Performed VNC remote testing of the web based applications.

• Managed the status of all defects on OnTime software.

UnitedHealth Care, 2005 to 2007

Quality Assurance Analyst

• Led system and user acceptance tester for a third party contract management application that allowed the organization to contract with healthcare providers.

• Planned, wrote, developed, executed, and verified test plans of web based (VB.net) health insurance programs for side effects using the HP Suite (TestDirector).

• Managed bug defects in TestDirector.

• Received cross training of automated testing (QTP) to modify script to run properly.

AgriBank, 2001 to 2003

Systems Support Applications Analyst

• Provided mainframe and web-based application customer support via telephone and email to troubleshoot and resolve problems of mortgage and operating contracts.

• Performed functionality testing of timely and accurate completion of test plans and activities, including communication of defects, projects, and regression.

• Gained iterative methodology experience where testing and design modifications were made and new functional capabilities were added throughout the project.

• Participated in project development life cycles for development and implementation of the project.

• Reset customer passwords using Access SQL and generated queries using Crystal Reports.

• Documented all help desk phone calls and Lotus Notes emails using Tracker.

CGI, 1998 to 2001

Test Engineer

• Responsible for processing insurance writer versions for lines of insurance and using automated testing tools such as V Comp (Version Comparison) for regression testing.

• Gained experience using IBM Dimension source and version control.

• Wrote notices for customers and ensured that paragraphs were concise and professionally written.

3M, 1996 to 1998

Consultant / Research Scientist

• Worked closely with packaging engineers by gathering and inputting detailed information into Access database; approved all entries in the corporate database program.

• Worked with engineers to verify product information and complete urgent projects.

• Worked as research scientist in their Polymer Lithium laboratory.

University of Minnesota, 1993 to 1996

Research Scientist

• Generated PowerPoint handouts for global conferences.

• Managed presentations at clinics on how GPS technology can help potential clients.

Pioneer Seeds, 1989 to 1993

Research Scientist

• Managed complex genetic germplasm data on a UNIX system.

• Supervised groups of 5 to 20 pollinators during the summer months.

Community Education Southwest Metro, 1990 to present

Dance Instructor

• Taught Ballroom, Latin, and Swing dance steps to beginning and advanced students.

• Prepared hand outs in Excel and Word format for students to help them retain information.

Dudding Farms Incorporated, 1977 to 1987

Farm Manager

• Managed the Family Farm of 480 grain acres for 11 years.

Education

• Bachelor of Science Iowa State University, Ames, IA, Major Courses: computer programming, communication, economics, accounting, statistics, marketing, and biology.

Training and Certifications

• MCP (Microsoft Certified Professional) Premier Computer Education, Inc, Edina, MN

• NT Workstation 4.0 Certification and Essentials 4.0 Certification, Edina, MN

• SQL Training, New Horizon Computer Learning Center, Edina, MN

• A+ Hardware, New Horizon Computer Learning Center, Edina, MN

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