Hospitality Representative
Resume:
Anna Lovering
Permanent Address Current Address
*** ********* ***** *** **** 11th Ave. Apt. 504
Anchorage, Alaska 99515 Denver, Colorado 80203
************@*****.*** ************@*****.***
Education Northern Arizona University, Flagstaff, AZ
Hotel Restaurant Management
Minor in Spanish
May 2011
GPA: 3.0
Skills Summary Demonstrates leadership skills.
Understands fundamental knowledge of quality guest service.
Lively and energetic.
Excellent communication skills and comfortable speaking in front of large groups.
Organized and productive with tasks given.
Adapts to new environments well.
Bilingual in Spanish
Works well with others
Worked with sales.
Beer Basics Class
Employment History
English Lessons for Children, Lourdes Gobela, Bilbao Spain
September 2010- December 2010
Made up lesson plans and taught children English ages 7 and 8.
Guest Service Representative, Cruise West, Anchorage, AK
Summers May 2007- August 2010
Helped guests in between their land tours and cruises, office work as well as selling optional tours. Helped with organizing transportation for guests and welcoming guests when they arrive into Anchorage.
Respite Care Provider, Keila Huelee, Anchorage, AK January 2006- January 2007
Helped a child with special needs, age 4, with learning developmental skills through various physical and eating activities.
Gymnastics Instructor, Aurora Kids, Anchorage, AK
December 2003- May 2007
Taught and lead gymnastics classes ages 3-14 as well as office and janitorial work.
Leadership Activities & Awards
Serve Safe Certificate
Awarded Chuck West Scholarship
Study Abroad in Bilbao, Spain
Alpha Omicron Pi
• VP Social & Risk Management
• New Member Education
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