Dabresia J. Atkins
**** ***** ***** ***. * Duluth, GA 30096
Phone: 678-***-**** Email: ******.********@*****.***
SUMMARY OF QUALIFICATION
• Strong leadership and problem solving skills
• Reliable, trustworthy and dependable worker
• Excellent interpersonal communication and organizational skills
• Detail-oriented team player capable of working independently
EDUCATION
Mississippi State University, Mississippi State, MS
Major: Industrial and Systems Engineering
Attendance: 08/2006 – 12/2007
Graduation Date: 05/2006
PROFESSIONAL EXPERIENCE
Verizon Wireless
Kennesaw, GA
Customer Care Agent
12/2011- Present
• Took inbound calls from customers about service and current promotions
• Handled social security numbers of customer to run credit checks
• Made outbound calls to customers when needed
•
United States Army Reserve
Wilmington, NC
Motor Transportation Operator (88M)
04/2009- Present
• Supervise and operate wheel vehicles to transport personnel and cargo
• Operate vehicle mounted, automated information, communication, and navigation systems
• Perform vehicle self-recovery and field expedient repairs, to include towing vehicles
• Knowledgeable with the operation of radios and weapons when they are mounted on the vehicle
• Identify, correct or report all vehicle deficiencies
Kroger Grocery Stores
Manager Trainee
• Provide customers assistance in grocery items
• Worked along the side of area manager assisting in daily duties
• Handle various amounts of cash while performing on a register
• Maintain clean and orderly checkout areas
• Stock shelves with new and current products
Enterprise Rent-A-Car
Service Agent
• Perform regular care and maintenance for vehicles
• Shuttle cars to and from dealerships for servicing
• Assist with local automobile deliveries
Stein Mart
Sales Associate
• Assisted customers with clothes, shoes and accessories
• Worked alongside department manager
• Maintained store cleanliness
Alpharetta, GA
04/2011- 12/2011
Havelock, NC
05/2010 – 01/2011
Alpharetta, GA
05/2005 – 12/2007
ADDITIONAL SKILLS
Proficient in the following computer software: Microsoft Word, Access, PowerPoint, Excel; WordPerfect 11.