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Customer Service Medical Assistant

Location:
San Antonio, TX, 78223
Posted:
January 17, 2012

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Resume:

MICHELLE RIOJAS

210-***-****

pz6c5d@r.postjobfree.com

Career Objectives

To obtain a full time position in medical back office. To assist with medical procedure to add to my 6yrs of experience.

Summary of Qualifications

Bilingual English/Spanish.

Work well independently and as a team member

Function well in a fast-paced, high-pressure atmosphere

Adaptable to new concepts and responsibilities

Work History

Sep 20, 2004 - Nov 27, 2010 The Birth Place - San Antonio

Certified Medical Assistant

Front-End Duties: Accountable and responsible for both non-direct and direct patient care tasks for those patients in the Birth Center. Prioritizes and coordinates personnel and resources under high stress and critical medical circumstances. Accountable for care provided in compliance with hospital policies and procedures, legal and regulatory standards. Responsible customer service duties, transcribing, maintenance of medical records, ordering and management of clerical Back-End Duties: Measuring and recording vital signs. Recording patient interview, history and chief complaint. Providing patient education with regards to office policies, medications, management of diseased, home treatments and special diets. Preparing patients for examinations and performing routine screening tests. Assisting the physician with exams and minor office surgery.

Phlebotomy and collection of other lab specimens. Performing basic lab tests. Change dressings, applying bandages, removing sutures and other first aid procedures. Using CPR skills when required. Disposing of biohazard waste according to OSHA standards. Practicing OSHA safety standards. Performing accurate, legal, and ethical documentation at all times.supplies and facilitating contact and communication between health care team members.

Jan 01, 2002 - Sep 01, 2002 Southwest School of Business - San Antionio, Texas

MEDICAL ASSISTANT

ATTENDED SCHOOL

May 01, 1996 - Jul 31, 1996 S.A.POSITIVE SOLUTIO - San Antonio, Texas

Receptionist Front Desk Clerk

Answering visitors' inquiries about the company and its services, directing students and visitors to their destinations, sorting and handing out mail, answering incoming calls on multi-line telephones, setting appointments, filing, records keeping, keyboarding/data entry, performing a variety office tasks, faxing and emailing students and employers, keeping positive communication with staff and preforming administrative duties. Helping students successfully find careers in the San Antoinio area.

Education

San Antonio Positive Solutions - San Antonio

Education Level: High School Diploma/GED

Graduated: Yes

Occupational License or Certification

CPR - San Antonio, Texas

CPR

Certification

Issued: Sep 01, 2010

Expires: Sep 01, 2012

Computer Skills

Typing Speed: 30 Words Per Minute

Apple or Macintosh Computers Data Entry Terminal (PDT, Mainframe Terminal, etc) EMail Software (Outlook, Thunderbird, etc) Internet Browser (Internet Explorer, Firefox, etc) Peripheral Devices (Scanners, Printers, etc) Personal Computers Spreadsheet Software (Calc, Excel, etc) Word Processing Software (Word, WordPerfect, etc)

Language Skills

English - Excellent ( Read Write Speak)

Spanish - Good ( Speak)



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