Customer Service Sales

Viviana Guadalupe Caballero

Psychologist

#*** *********** ***. “D” McAllen Tx. 78504

Mobile phone: 956-***-****

**********.*******@*****.***

EDUCATION

- Degree in Psychology (UNIVERSIDAD AUTONOMA DE NUEVO LEON

Graduation date: December 2009.

- Diploma in Neuro-Linguistic Programming (NLP)

Universidad Autónoma de Nuevo León, July 2009.

EXPERIENCE

Institute Nouveau (November 2010 – May 2011)

Address: #791 Perimetral Norte Av. Misión de Santa Catarina, Santa Catarina

Nuevo León, México. Zip Code 66351

Job title: English Teacher

Responsibilities: Taught Basic English to children aged from 6 to 8 years old

and created programs for classes including class activities.

Neuropsicología Integral (June 2010 – November

Address: #607 Plutarco Elías Calles, San Pedro Nuevo León, México. Zip Code 66240

Job title: Psychologist

Responsibilities: Applied Neuropsychological Evaluations, Elaborated and applied

Rehabilitation programs in patients with learning disabilities.

Unidad de Servicios Psicológicos U.A.N.L. (Neuropsychology Department) (January 2008- December 2009)

Address: #110 Dr. Carlos Canseco y Dr. Eduardo A.Pequeño,Monterrey, Nuevo León

México, Zip Code 64460

Job Title: Psychologist (Practical work experience)

Responsibilities: Applied Neuropsychological Evaluations, Elaborated and applied

Rehabilitation programs in patients with learning disabilities.

M. D. Y. (Call Center) (Summer 2007)

Address: #935 Manuel Ordoñez, Sta. Catarina, Nuevo León, Zip Code 66358

Job Title: Customer service.

Responsibilities: Answered calls from TELCEL customers to help them and resolving

problems with their phone lines.

ZARA (December 2006 – February 2007)

Address: #222 Real de San Agustín Av. San Pedro Garza García Nuevo León México,

Zip Code 66260

Job Title: Sales associate

Responsibilities: Assisted customers with purchases at the store.

HIGHLIGHTS

-Expositor of the topic: "Gender Differences and the Use of Socio-Cultural Pragmatics" at "XI Congress of the Latin American Society of Neuropsychology" (SLAN), October 2009, Puebla México.

-Expositor of Psychological case in symposium “Developing Social Skills”, December 2009 Monterrey Nuevo León, México.

-Organizer of "International Congress of Neuropsychological Rehabilitation" at Universidad Autónoma de Nuevo León, July 2009 Monterrey, Nuevo León, México.

REFERENCES

Alma Arellano

714 Tennessee Apt 2, Weslaco Tx 78596

Teacher at Edcouch-Elsa ISD

361-***-****

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