Customer Service Training

Whitney Henderson

***** ** *** ******* *****, Oklahoma 73099 (C) 580-***-**** *******.***.*********@*****.***

Objective

• My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.

Qualifications

• Technically adept, articulate, professional offering well-rounded capabilities with diverse knowledge and experience in Business Management.

• Insightful and detail-oriented with strong communication and presentation skills.

• Strong analytical sense with experience performing heavy research, setting forecasts, analyzing budgets, preparing reports and implementing cost-efficient methodologies.

• Consistently recognized for dependability, attention to detail, and commitment to achieving goals and missions.

• Self-starter with personal pride in meeting and surpassing employer expectations.

Education

Oklahoma State University

• Bachelor of Science in Hotel Restaurant Administration

• Minor: General Business

• Attended 2007- 2010

• Graduated: December 2010

Energy Force LLC

• Completed Basic Landman Training Course for Beginner’s Industry Knowledge and Placement

Licensed Property Insurance Adjuster in Oklahoma and Texas

• Received Adjuster training from Catastrophe Response Unit (CRU)

Professional Experience

January 2011-Present

Basin Land Company- Oklahoma City, OK

Landman

• Efficiently completed Mineral Ownership Reports with attention to detail

• Proven ability to determine mineral, lease-hold, and surface ownership

• Analyzed title opinions and legal documents with knowledge of contract types

• Proven ability to perform Due Diligence and functioning knowledge of the acquisition

• and divestiture process

• Imaging

2009-2011

Firelake Grand Casino - Shawnee, OK

Poker Dealer

• Dealt a variety of games while providing great customer service

• Ensured proper revenue was taken for the house

• Organized tournament format, setup, and registration

• Handled conflict resolution in a positive manner

Honors and Activities

• Collegiate Entrepreneur’s Organization, Member August 2007- May 2010

• National Society for Minorities in Hospitality, President August 2009- May 2010

References available upon request.

Contact this candidate