Customer Service Sales
Resume:
Martin Seyfried
Chelsea, MI *****
**********@*******.***
Objective:
Obtain a sales position in which I am able to fully utilize my proven management and customer service skills. I offer years of business relationship building at both the retail and manufacturing levels, creating long-term growth in product line.
Education:
Cleary University, Ann Arbor, MI
Bachelor of Business Administration, June 1998
Work Experience:
Electrolux Home Care Products, Inc.
North East Commercial Sales Manager
September 2003 – November 2010
• Increase product assortment and sales mix
• Conduct professional presentations
• Conduct formal training meetings, including product demonstration
• Drive national end-user programs
• Prospect and penetrate new markets
• Manage responsibilities of assigned retail accounts
• Manage advertising and promotional funds to manage profitable growth
• Create and implement promotional plans
• Manage accounts receivable and order entry
Barnes Ace Hardware, Ann Arbor, MI
Lawn and Garden Department Manager
March 2003 – September 2003
• Manage department sales staff
• Customer service, order entry and product inventory
Dixon Industries
Michigan Territory Manager
February 2002 – March 2003
• Outdoor power equipment sales to assigned dealer base, including demonstrations
• Create advertising and promotions, including management of co-op advertising funds
Snapper Power Equipment
Dealer Direct Sales Manager
March 1997 - February 2002
• Outdoor power equipment sales to assigned dealer base, including demonstrations
• Create advertising and promotions, including management of co-op advertising funds
Skills and Abilities:
Excellent customer service skills-in person, by email and over the phone; proficient in computer applications including MS Office Suite; Lotus Notes; Internet-based databases, calendars, networking, purchasing, etc.; Familiar with both Mac and Windows applications.
Community Volunteer Activities
Food Gatherers/Delonis Center; Habitat for Humanity; American Cancer Society Relay For Life of Chelsea; USA Hockey Referee; Bethlehem UCC Cemetery Board Member; Parkinson’s Foundation of Michigan: Manchester Chicken Broil
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