Robert G. Baum

**** *. *********** ***

Inverness, Fl 34452

Home 352-***-****

Cellular 352-***-****

py3p28@r.postjobfree.com

OPENING STATEMENT

Sales professional with 12 years experience and proven talent for making new contacts, closing orders, and generating repeat/referral business

through effective account management and excellent customer service. Exceptional communication, presentation, and negotiation skills with an

outstanding ability to earn customer loyalty. Ability to apply strong problem-solving skills, persistence, and resourcefulness to achieve positive

results.

SUMMARY OF EXPERIENCE

Sales - 1999 - 1-4-11

MDT Personnel

Ablebody Labor, Central Florida

Generated new accounts and built annual revenues. Achieved consistently high client satisfaction ratings. A highly dedicated professional with a

track record for longevity and organizational loyalty in meeting day-to-day/ year-to-year operational and sales objectives. Experienced in problem

solving, leadership and communications, sales training, and customer relations. Strong sales, marketing and customer-service orientation. Skilled

in attaining sales and profit objectives in competitive environments. Resolved customer problems and ensured satisfaction. Coordinated special

deals and bids. Dealt tactfully and effectively with difficult customers. Results oriented salesperson with proven ability for productive effort.

* Developed close and personal relationships with clients to ensure customer loyalty and retention

* Ensured the highest levels of customer service and satisfaction

* Acquired an expertise in customer service and "closing the sale"

* Developed new accounts, generated growth and profitability, adept to changing circumstances with innovative sales strategies.

Custodian - 1997 - 1998

Inverness Middle School, Inverness,Fl.

Sales & Service - 1996 - 1997

Sears Termite & Pest Control, Inverness, Fl.

Ensured the highest levels of customer service and satisfaction. Developed loyal customer base and increased sales volume through personal

attention to customer.

* Top sales in district regularly.

* Many sales and service awards.

Owner - manager - 1993 - 1996

Happy's Bait & Tackle, Inverness,Fl.

Developed and maintained relationships with buyers, owners, and wholesale managers. Handled merchandise placement and presentation.

Journeyman Sheetmetal worker - 1968 - 1993

Sheetmetal Workers Local Union #28, L.I.,N.Y.

Installed assemblies in supportive framework according to blueprints, using hand tools, power tools, and lifting and handling devices. Laid out

and marked dimensions and reference lines on material, using scribes, dividers, squares, and rulers.

* Set up and operated fabricating machines, such as shears, brakes, presses, and routers, to cut, bend, block, and form materials

* Welded, soldered, bolted, riveted, screwed, clipped, caulked, and bonded component parts to assemble products, using hand tools, power tools,

and equipment

* Foreman for 15 years,HVAC installation.

EDUCATION

H.S. Diploma - 1968

Farmingdale High School, Farmingdale,New York

Completed four year apprenticeship program 1968-1972

Citrus county realtor -licensed-2006

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