Logistics/Freight Forwarder

Andrea Vazquez

Miami, FL *****

Cell: 786-***-****

OBJECTIVE: To secure a challenging position with a growth oriented firm.

SKILLS:

• Excellent Customer Service Skills

• Bilingual – English/Spanish

• Typing: approximately 65-70 wpm

• Data Entry (approximately 11,000 – 13,000 ksph)

• Comfortable handling multiple projects

• Computer literate in: WordPerfect, Excel, Word, Outlook and Powerpoint

• Knowledge using: MLS, RealFast and RealQuest

• Comfortable working with minimal supervision

• Organized, self-motivated, multi-tasked, detail and goal oriented

• Attention to detail

• Team player

• Quick learner

EDUCATION:

High School Graduate

WORK HISTORY:

07/2009 – 11/2011

Estilo Aluminio Fundicion - Office Assistant

• Handling all incoming calls

• Create sales orders and purchase orders

• Processing orders

• Responsible for tracking and confirming purchase order deliveries

• Resolving discrepancies on purchase orders

• Arranging shipments with UPS and Fedex

• Preparing labels for shipments

• Accounts Payables/Receivables

• Follow up and ensure payment against invoices are made on time

04/2009 – 01/2010

Accurate Field Services – Lead Field Inspector (Contract)

• Assign and distribute daily work to field inspectors

• Supervise 15 field inspectors

• Data Entry

• Compress photographs and submit to main office on a daily basis

• Performed personal lines inspections

• Set up home office - worked from home

05/2007 – 07/2008

Appraisal Solutions Inc. – Receptionist and Real Estate Appraiser Trainee

• Handled incoming calls on multi-line switchboard

• Data Entry

• Filing

• Responsible for ordering office supplies

• Schedule Appointments

• Performance of real estate appraisals for vacant land, duplexes, condos and single family residences

• Provided advice on the value, quality and use of real property

• Assist Accounting Department

6/2005 – 11/2006

Cash Appraisals - Real Estate Appraiser Trainee

• Coordination and performance of real estate appraisals

• Real estate market research and analysis

• Scheduled appointments

• Provide advice on the value, quality and use of real property

11/2001 - 6/2004

SIT Corporation – Contract Administrator

• Maintaining constant communication between vendors and Government Contract Administrators to ensure that customers' needs were being met.

• Negotiate pricing with Brokers for ocean and air shipments

• Determine classification of commodities for International shipments

• Preparing UPS Airway Bills

• Book international shipments with Brokers

• Ensure ISF filing is processed with Custom Brokers

• Request rates for Hazardous shipments

• Inbound and outbound customer service

• Resolving pricing discrepancies, quantity and description issues

• Tracking and confirming orders shipped in a timely manner

• Resolving discrepancies on shipments and backorders

• Arranging shipments with Freight Forwarders, Couriers and Vendors

• Assisting warehouse when needed

• Assist in preparing DD250 for destination and government source inspections

• Electronic invoicing (WAWF)

• Expediting government contracts

• Preparing request for modifications

• Schedule truck shipments

• Preparing Bill of Ladings for truck shipments

• Promoted from Receptionist to Contract Administrator

4/2000 - 11/2001

Cal/Group Insurance Services Inc. – Receptionist/Jr. Underwriting Analyst

• Data entry of applications

• Underwriting dental applications

• Processing agent paperwork for Security Life & Baltimore Life Insurance Co.

• Customer service

• Telephone contact with agents and applicants

• Promoted from Receptionist to Jr. Underwriting Analyst

11/1996 - 8/1997

Hospitality Purveyors, Inc. - Receptionist

• Answering 16 line phone system with 25 extensions

• Assisting Purchasing and Accounting Departments

• Responsible for credit applications

• Ordering office supplies

• Distribution of mail

2/1994 - 10/1995

Catholic Home for Children – Receptionist and Executive Assistant

• Handling all incoming telephone calls

• Logging all donations

• Responsible for petty cash and deposits

• Accounts payables

• Dictaphone

• Typing of minutes of meetings

• Assistant to Director and Office Manager

• Assisted Human Resource Director and Social Workers

• Promoted from Receptionist to Executive Secretary

4/1988 - 10/1992

Arnel Distributors, Inc. – Receptionist and Customer Service Representative

• Inbound Customer Service

• Processing orders

• Responsible for tracking and confirming purchase order deliveries

• Preparing request for quotes

• Resolving customer inquiries

• Resolving discrepancies on purchase orders

• Responsible for backorders, returns and short shipments

• Arranging shipments with Freight Forwarders, Couriers and Vendors

• Dispatch

• Assisting warehouse in preparing orders for shipments

• Collections

• Account Payable/Receivable

• Responsible for Deposits and Petty Cash

• Assisting Purchasing Department

• Promoted from Receptionist to Customer Service Representative

REFERENCES:

Furnished upon request

Contact this candidate