José Castor Claudio-Roldán
** ******** *****, ***. * Yonkers, NY 10703
**************@*****.***
OBJECTIVE
To utilize my medical education and sales experience in a professional setting as a Medical Device Sales Representative to uphold the quality and standards of your company.
QUALIFICATIONS
Dedicated health care professional with outstanding ability to communicate on all levels of hospital staff, clinicians, and patients regarding a broad range of treatment and preventive care issues. Thorough understanding of principles, methods and procedures for the delivery of current medical evaluations, diagnosis, treatment. Diverse sales and management experience allows for innovative adaptation of understanding and skills in the field of medical/pharmaceutical sales.
SALES EXPERIENCE
Larsen Products Caguas, PR (2011–Present)
Product Coordinator & Technical Support
Oversee product development and assure acquisition of materials needed
for production in order to meet sales demand within the established timeframe.
- Internal Advisor for export initiatives to USA and Mexico from Puerto Rico
- Key contact with the sales force to ensure product availability for wholesale accounts
- Provide ongoing technical support teaching product and usage specifications
- Contribute to the product presentation strategy focused on product positioning
- Restructured sales force culminating in annual revenue increase of 10%
- Manage packaging
- Follow up costumer service to ensure customer loyalty
MoviStar San Juan, PR (2003–2004)
Sales Representative
Sold mobile service and equipment based on company standards and services.
Approached potential clients, analyzed needs, and presented offers or services accordingly.
- Assessed customer needs and recommended appropriate products
- Set and exceeded personal monthly sales goals
- Advocated to ensure highest customer satisfaction with upper level management
- Consulted with clients after contract signings to provide ongoing support
HEALTH CARE MANAGEMENT
American Health, Manhattan, NY (2012-Present)
Medical Consultant
Consulting for international medical education company.
- Consult with CEO and Director of Operations in development of Continuing Medical Education courses for physicians in the Middle East
- Development and oversight of a United States Medical Licensing Exam (USMLE) review curriculum designed for foreign medical graduates
- Design of marketing materials, business brochures, company branding
Hospital General Zonas Guadalajara, Jalisco, MX (2009–2011)
Practicum Student
Diagnose, treat, and help prevent diseases and injuries that commonly occur in the general population.
- Family Medicine- Patient medical history, laboratory work
- Emergency Clinic- Catheter, solutions, burn wound management, wound cleaning, fracture stabilization
- Urgency Clinic- Diabetic and cardiology emergency management, drug intoxication, airway management
- Internal Medicine- Management of renal insufficiency, diabetes, amputation, hypertension, heart disease
- Obstetrics and Gynecology- Assistance during surgeries, live births, family planning related services.
- Pediatrics Clinic- Management of upper respiratory tract infection, urinary tract, drug intoxication, child abuse
- Surgery Clinic- Laparoscopic and opened surgical procedures including abdominal, urogenital, hip/knee replacement
Volunteer Work
Civil Defense State Agency of Puerto Rico (1997-1999)
Educated and trained in emergency medical procedures for Boys Scouts of America.
- General community health and safety awareness
- First Aid
- CPR and Advanced Life Support (ALS)
EDUCATION
Universidad Autónoma de Guadalajara, Guadalajara, Jalisco, MX (2004-2011)
Doctorate in Medicine
Universidad de Puerto Rico Río Piedras Campus, San Juan, PR (1999-2003)
Bachelor of General Sciences
ADDITIONAL PROFESSIONAL SKILLS
- Excellent connecting with people, establishing rapport, and closing agreements
- Fluent in English and Spanish
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Medicine related software (Epocrates, Skyscape, WikEM)
- Eagle Scout - Boy Scouts of America
REFERENCES AVAILABLE UPON REQUEST