Deborah Kempskie
*** ******* ******, ******, ** *1501 508-***-**** *********@*******.***
Experience Patient Care Representative
June 2010-present, part-time VNA Care Network & Hospice, Worcester, MA
Review referrals for incoming patients with attention to detail
Make outbound calls to patients to ensure accuracy of information on referrals, make changes as necessary
Verify discharge information with patients' local hospitals or rehabilitation facilities
Entered information into Citrix computer system
Ability to work as a team
Personal Response Associate
December 2007-June 2010, part-time Philips Lifeline, Framingham, MA
Answered incoming calls from subscribers in a 24-hour call center and dispatched appropriate help
Troubleshot maintenance issues with subscribers' Lifeline equipment over the phone
Mentored new hires
Assisted in a supervisory role
Ability to work in a fast-paced environment
Was Employee of the Quarter, 2010
Certified Nurse Assistant/Home Health Aide
February 2007-January 2008, part-time Harmon Home Health, Worcester MA
Maintained health and safety within residents' own homes
Assisted in daily activities, such as food preparation, hygiene, cleaning, errands
Followed directives according to residents' care plans
Certified Nurse Assistant
June 2005-October 2006, part-time Overlook Masonic Health System, Charlton MA
Worked as a team to assist residents with activities of daily living
Obtained vital signs and documented results accordingly in log books
Maintained safety standards and followed instructions as noted on residents' care plans
Multi-Service Provider/Support Teacher
October 2001-June 2003, full-time Boston Public Schools, Brighton MA
• Taught in a self-contained classroom with special needs students whose primary language was American Sign Language
• Assisted in the planning and implementation of daily class activities
• Collaborated with fellow staff members in developing IEP goals and attended weekly meetings
• Assembled MCAS Alternate Assessment portfolios
Instructional Aide
September 2000-October 2001, full-time Resources for Human Development, Cambridge, MA
• One-on-one assistant for severe special needs student both in the home and at school
• Assisted in the daily activities of the student, including academics, life skills and therapies
• Transported student to and from school
• Reported daily in communication log
Classroom Assistant
August 1998-June 2000, full-time The Learning Center for Deaf Children, Randolph, MA
• Collaborated with lead teacher in the planning and administering of daily class activities
• Taught 1:1 or 1:2 with students whose primary mode of communication was American Sign Language
• Substituted for teachers when absent
Education Bridgewater State University, Bridgewater MA
September 1993-January 1998
Bachelor of Science, Special Education
Concentration: Communication Disorders
Member NSSLHA (National Student Speech-Language Hearing Association)
Currently taking online courses in the area of Speech Pathology at Utah State University in an effort to improve grade point average and apply to the graduate program at Worcester State University for Fall 2012 admission.
Interests Spending time with family & friends, photography, travelling, reading. I enjoy working with and helping people in either an educational or rehabilitative setting. I am proficient in American Sign Language. My strong willingness to learn new things and desire to succeed would be a valuable asset to this program.
Volunteer Experience
References Computer assistant in my son's 2nd grade elementary classroom, 1x/week
Library assistant (checking out books, reading stories, reshelving books), 1x/week
Great Leaps Reading Tutor for 2nd grade elementary students who need a boost in their reading skills. I assist in giving timed reading assignments which focus on different areas, such as high-frequency words and stories, 1x/week.
Available upon request