Executive Administrative Assistant

ALISSA BETH VAN DEN AMEELE

** *** **** **** ~ Templeton, MA 01468

**********@*******.*** ~ 508-***-****

PROFESSIONAL SUMMARY

Take-charge and experienced Executive Assistant with an extensive 15 year background in Customer Service. Capacity to provide comprehensive support for executive-level staff. Skills include, but are not limited to; meeting planning, travel coordination and effective and independent management of essential tasks, including discreet management of sensitive materials.

PROFESSIONAL EXPERIENCE

Ambit Press February 2010 – September 2010

Sales & Service Marketing Coordinator Cambridge, Massachusetts

Managed Sales and Marketing projects

Performed Customer Service Duties

Assisted team members on variety of projects

TD Bank June 2009 – February 2010

Store Supervisor Worcester, Massachusetts

Supervised the Tellers and Customer Service Representatives

Handled Customer issues

Worked in both the Teller and Customer Service departments

LaVigne, Inc. May 1998 – March 2009

Worcester, Massachusetts

Inside Sales Associate

April 2008 – March 2009

Fielded client questions, concerns, billing and other vital client care tasks

Handled print projects from start to finish

Coordinated specifications from client for project estimates

Executive Assistant to the CEO November 2005 – April 2008

Assisted the Management Team on diverse projects

Acted as liaison for the Executive Office

Supervised Meeting and event coordination

Coordinated schedule and travel for the CEO

Managed Administrative Staff

Client Liaison for eCatalog Division August 2004 – November 2005

(In addition to the above mentioned responsibilities)

Point of contact for clients

Administered website changes and updates upon request

Created and maintained monthly reports detailing vital statistics for each client

Compiled monthly data for accounting to create invoices

Worked with Fulfillment department to maintain proper inventory levels for each client

Sales and Marketing Coordinator November 1999 – November 2005

Coordinated sales collateral

Managed client data-base

Handled direct mail campaigns

Assisted to the VP of Sales

Account Coordinator May 1998 – November 1999

Liaison between clients and production

Coordinated all aspects of print projects

The Boston Group August 1996 – May 1998

Office Manager Boston, Massachusetts

Managed the office equipment (from servicing to contracts)

Prepared presentations for the Principals

Coordinated travel for the entire company

Assisted the Account Executives on various client projects

Daily front desk Liaison for the Executive Office

EDUCATION

Certificate in Business

Katharine Gibbs School, Norwalk, CT

A.A. Degree in Human Services /Early Childhood Education Dean College, Franklin, MA

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