Customer Service High School

A N D R E W R O S A R I O

**-** ***** ******* **** Apt # C204,

Forest Hills, NY, 11375

PHONE: 6 4 6 – 2 8 6 – 5 3 5 7

E-MAIL- ***************@*****.***

OBJECTIVE

● Seeking full-time job position

SUMMARY OF QUALIFICATION

● Seeking full-time job position

● Dedicated customer service representative with motivation to maintain customer

satisfaction and contribute to company success.

● Quick learner with Strong listening skills.

● Excellent team player who thrives in team situations.

EDUCATION

● Voyages Preparatory High School, Elmhurst Queens, NY. Graduated 09’

ACCOMPLISHMENTS

● Certificate of Participation, Semi Finalist in NYC for the Cooper Hewitt 2D Design

High School Directory Competition. 2009-2010

● Certificate of Entrepreneurship , Voyages Preparatory High School 09’

● Public Speaker for Taiwanese Interns at a work seminar. 10’

WORK HISTORY

Banana Republic, New York, NY

Stock..................................................................................................11/11

● Recommended, selected and helped locate and obtain out-of-stock product

based on customer requests.

● Described product to customers and accurately explained details and care of

merchandise.

● Answered questions regarding store and products, while maintaining knowledge

of current sales and store promotions.

● Maintained cleanliness and presentation of stock room and production floor.

Splash Management, Forest Hills, NY

Porter.............................................................................................5/11 - 9/11

● Designed company Logo.

● Earned management trust by serving as key holder, responsibly opening and

closing store.

● Cleaned and Maintained the recreational room, as well as the pool.

www.Its-Your-Internet.com, Forest Hills, NY

Implementation Specialist………………………………………………10/09 – 9/10

● Typed and worked on SEO reports for clients.

● Assisted in Web Development and Software Development.

● Answered Phone calls and assisted clients.

● Trained new interns by providing knowledge of specific tasks and policies.

Intern…………………………….……………………………….…………12/08 – 6/09

● Learned and practice Web Development.

● Customer Service and Answering Phone calls.

● Worked on Websites.

(Websites I have assisted with)

● www.plasticsny.com - www.milocm.com

● www.ezsellgold.com - www.powerhousebb.com

● www.conformerinc.com - www.somebodyalwayswins.com

● www.justincutting.com - www.queenscommunityhouse.org

● www.russianamericanballet.com - www.directadoptions.com

Bed Bath & Beyond, Rego Park, NY

Customer Service………………………………………………………….6/08 – 9/09

● Provided an elevated customer experience to generate a loyal clientele.

● Maintained positive attitude to make customer's shopping experiences

memorable and pleasant.

● Helped drive sales goals and achieve monthly quota figures.

● Responsible for ringing up customers in timely manner.

NORC, Forest Hills, NY

Customer Service/Aide Worker………………………………...12/07 – 6/08

● Assisted customers in person and via telephone.

● Organized Files and client documents.

● Typed Fliers for the company.

● Distributed Fliers and assisted in work for the Queens Community House.

SKILLS

● Customer relations, Customer Service.

● Computer literate in both Windows and Macintosh platforms

● Working knowledge of Photoshop, adobe illustrator and web development.

● Familiar with HTML, XHTML, MySQL, PHP,

Contact this candidate