Coordinating Specialist

Heather Day | 281-***-**** | *******.*****.***@*****.*** 2113 Saint Lucia Calle, Dickinson, TX 77539

OBJECTIVE

An administrative position that can utilize a results-driven, organized, problem-solver to help accomplish the goals of the

company.

EDUCATION

Bachelor of Science: Behavioral Science, Anthropology August 2011

University of Houston Clear Lake, Houston, Texas

Turkey Study Abroad Program, Summer 2011

-Awarded International Education Fee Scholarship to travel through five cities in Turkey exploring the variance of culture

through sociology, politics, and education.

PROFESSIONAL STRENGTHS

-Detail-oriented and can multi-task efficiently

-Excellent communication skills, both verbal and written

-Able to prep, compose, assemble, and discuss confidential material

-Analytical thinker with proven record of identifying, examining, and improving work processes

-Proficient with Microsoft Office Applications and standard office equipment, such as scanners, multi-line phones, etc.

EXPERIENCE

Lowe’s, Specialist, Houston, TX, December 2011-Present

-Organized, improved, and maintained client, vendor, and installer communications through telephone, fax, and email

-Improved organizational skills to manage design projects from start to finish

-Worked in partnership to create marketing event which increased department sales

-Managed purchase orders for projects

-Scheduled and thoroughly communicated contracts and remodel process with clients

-Learned 20/20 AutoCAD software in three days

Self-employed, Child Care Provider, Houston, TX July 2008-June 2010

-Developed educational curriculum for varying ages

-Able to effectively prioritize to juggle the needs of various children

-Continuously improved time-management and organizational skills

Primrose Schools, Teacher, Friendswood, TX, July 2007-June 2008

-Worked with co-teachers to improve parent communication for fundraiser, won new toys for classroom

-Implemented curriculum, including sign language

-Awarded Apple of our Eye (teacher of the month)

Clearwater Transportation, CSR Manager, San Antonio, TX, March 2006-November 2006

-Improved CSR-customer communications

-Participated on hiring team for CSR’s and personally responsible for training new employees

-Prepared, created, and arranged contracts for larger clients

-Accounts receivable position for client department and reduced the number of outstanding contracts

-Took initiative to review old marketing process and create new marketing which increased overall CSR sales

ACTIVITIES & AWARDS

Nominated for The National Society of Leadership and Success 2011

Communication Officer for Cross-Cultural Anthropology Sociology Student Association, 2010-2011

- Participated on team to create marketing for Cultural Dialogue Day event

- Helped develop and organize the marketing, materials, questions, and mediation for Interfaith Dialogue Day event

- Conceptualized successful booth for Global Expo event

Neighborhood Centers Inc. Volunteer, 2010-2011

- Confidentially communicated assistance for people in need

- Helped to manage & maintain informational forms for assistance

PUBLICATIONS

Heather Day, “Conceptualizing Political Dialogue”, Turkey, The Crossroads of Civilization: Essays on the Value of Studying

Abroad. August 2011.

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