Accounting, human resource, business adminstration, & customer service

Akea A. Coakley

*** ********** ***** ***. **** ~ Myrtle Beach, SC 29579 ~ ******@*****.*** ~ 843-***-****

Objective

To obtain an entry level management position with an organization offering opportunities for growth

Education

Webster University (AACSB Accredited) Myrtle Beach, SC

Master of Business Administration Graduation date: December 2009

Current GPA: 4.0

Coastal Carolina University (AACSB Accredited) Conway, SC

Bachelor in Accounting (CPA Track) Graduation date: December 2006 Cumulative GPA: 3.061

Computer Skills

Microsoft Office (Word, PowerPoint, Excel, Outlook), Great Plains Dynamic, MiniTab, Property Management System, PeopleSoft, Turbo Tax

Certifications

South Carolina Teacher Certification in Secondary Business Education

Experience

Lids, Inc. Myrtle Beach, SC

Assistant Store Manager May 2009-July 2009

 Assist store manager

 Train associates

 Maintain store appearance

 Perform inventory audits on a regular basis in an effort to reduce shrink

 Prepared bank deposits

 Responsible for reaching sales goals

Marriott International Myrtle Beach, SC

Accounting Coordinator October 2007-January 2009

 Reconciled Balance Sheet accounts

 Prepared daily bank deposits

 Responsible for bank audits of associates for cash discrepancies

 Processed payment of invoices and handled past due inquiries

 Processed accounts receivable and reconciled with general ledger

 Handled guest billing inquiries

 Review and prepare necessary journal entries and analysis to accurately close books on a period basis

 Trained and developed new associates in order for them to learn and grow with the company

 Designed excel templates for reconciling cash and change orders

 Assisted with enhancing internal control to ensure adherence to standard operating policies and procedures

 Received Associate of the Quarter Award in March 2008

 Nominated for Rising Star 2008 Award

ClientLogic Kingstree, SC

Customer Service Rep/Retention Agent April 2006-October 2007

 Assisted customers with billing questions

 Scheduled service installations

 Used sale skills to up sell customers

 Retained potential lost customers

 Received excellent customer service award

 Consistently met required metrics and goals

 Displayed excellent phone etiquette

 Demonstrated the ability to learn new software quickly

Burroughs & Chapin (Central Vault) Myrtle Beach, SC

Moneyrunner/Vault Teller March 2005-October 2005

 Responsible for handling and counting large amounts of cash using counting machines

(Approximately $150,000 a day)

 Demonstrates trustworthiness and integrity

 Worked as central cash vault teller on weekends

 Maintained an accurate count of cash vault

Target, Inc Myrtle Beach, SC

Sales Associate (Team Trainer) September 2004-July 2005

 Developed leadership skills and trained 10 new employees as a sales floor trainer

 Completed the “Train the Trainer” program

 Demonstrates the ability to multi-task

 Shows flexibility by working in several departments

 Named “Team Member of the Month” in July for showing excellent teamwork and customer service

Burroughs & Chapin (Myrtle Waves) Myrtle Beach, SC

Admissions (Department Trainer)/Guest Services Supervisor Season 2003 & Season 2004

 Trained new hires for admissions department

 Supervised approximately 6 employees daily

 Counted down associates’ registers at the closing of their shift

 Handled guest complaints and issues

 Made required park announcements

Additional Skills & Abilities

 Communication-good written and oral presentation skills. Use proper grammar and good speaking voice

 Flexibility- able to adapt to different work environments and does not mind organizational change

 Interpersonal- excellent customer service and gets along well with co-workers

 Integrity-entrusted with confidential information and access to large amounts of cash

 Detail Oriented- high concern for quality. Produced work that is orderly and attractive

 Leadership- able to motivate and provide proper training

References

Available upon request

Contact this candidate