Customer Service Sales
Resume:
Janessa L. Alexander
Plano, TX *****
*******@*****.***
Objective: To obtain a position that utilizes my communication, organization, and technical abilities to produce high quality and secure business solutions
Qualifications:
• Hard working, energetic, and reliable
• Ability to thrive in a fast-paced environment
• Excellent verbal and written communication skills
• Strong and engaging interpersonal communication skills
• Excellent time management and organization
• Exceptional customer service skills
Education:
Collin College, 2009 - Currently
Plano, TX
Software/System Skills:
• Operating Systems
Windows XP/Vista/7
• Software
MS Word, Excel, PowerPoint
Work Experience:
Assistant Management, Skechers USA, June 2006 to Currently
Plano, Texas
• Gained insightful experience in business operations, teamwork, and sales.
• Responsible and consistent in visual, floor changes, and display modeling
• Receive and transfer of bulk shipment of merchandise weekly as well as daily
• Maintained standards of store goals for LY, Plan, and other store standards
• Interview, question, and process new employment opportunities
• Day to day interaction with corporate and district/regional management
• Prepared and maintained weekly schedules for associates and employees
• Daily handling and managing of store transactions and deposits
• Filing monthly inventory bulk counts, in & outs, and charge sends
• Upkeep paperwork in weekly/monthly sales, units, transaction, sale standards, and daily goals
• Maintained interactions with neighboring stores in holidays, promotions, and business relationships
• Handling customer services in exchanges, returns, or merchandise defectiveness
Sales Associate, JCPenney, May 2002 to May 2006
Frisco, Texas
• Worked closely with department management in maintaining standards and goals
• Handling of price changes and sale arrangements
• Maintained selling standards and goals set periodically
• Restructure visuals including floor moves and changes
• Upkeep of stockroom including the distribution of shipment and organization of inventory items
• Occasionally hand cash wrap incidents, returns, and disputes
References :
References are available upon request.
Contact this candidate