Customer Service Data Entry

MIGDALIA GONZALEZ

**** **** ** #* ****: 908-***-****

Hollywood, FL 33020 Email: ********@*****.***

CAREER SUMMARY

Over 22 years experience in the Marine Supply Industry. Seeking a responsible career/managerial position within a company that will encourage my potential and allow me to utilize my various skills and professionalism, as indicated below.

EDUCATION

April 2001 Airline/Travel Agent Course Certificate & Nat’l TAP, The Travel Institute

June 1994 High School Diploma, Jersey City State College

EMPLOYMENT

2005-2011 Marine Operations, The Williams & Wells Co., Linden, NJ

Active in all aspects of the Marine Industry Operations. Truck/Vessel Scheduling/Dispatching, Logistics, Customer Property Freight Import/Export, Inventory, Bid Cost/Pricing, Data Entry. Purchasing & Procurement of Deck, Engine, Cabin, Provision & Private Orders. Expediting & Invoice Control. MIS/IT & Customer Relations/Communications.

2004-2005 Travel Consultant, Liberty Travel, NYC, NY

Servicing the public with all Travel/Vacation/Airline arrangements. Worked on AA Sabre Reservation System & Liberty Travel Fasterm Reservation System for all travel related Reservations & information.

2001-2004 Operations/Administrative/IT, Alliance Supply Mgmt., Ltd., Houston, TX

Active in all aspects of the Marine Industry Operations. Bid Cost/Data Entry. Purchasing & Procurement of Deck, Engine, Cabin, Provision & Private Orders. Expediting & Invoice Control. MIS/IT & Customer Relations/Communications.

2001 Travel Consultant, Liberty Travel, NYC, NY

Servicing the public with all Travel/Vacation/Airline arrangements. Worked on AA Sabre Reservation System & Liberty Travel Fasterm Reservation System for all travel related Reservations & information.

1988-2001 Accounting Assistant, The Williams & Wells Co., Moonachie, NJ

Experienced in all aspects of Accounting/Collections & Billing. A/R & A/P, Foreign/Domestic Money Transfers & Purchases. Commercial Collections/Billing/Foreign/Domestic Reconcilement.

SKILLS

AA Sabre Reservation System. Empower Accounting Software. MSS Marine Software. Excellent Communication/Customer Service & Satisfaction/Detail Oriented. Ability to handle high volume & pressure. Active with Windows Office & OS 95/98/XP/NT/07. Bilingual English/Spanish.

Excellent References provided upon request.

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