Manager
Resume:
Jon Patton
Kure Beach, NC *****
***********@*******.***
OBJECTIVE:
A challenging position drawing on strengths in SALES, MANAGEMENT and TRAINING to advance a proven track record for developing new business, project management and marketing strategies, managing territories efficiently, and training personnel to maximize performance.
SUMMARY:
Seventeen year experienced and goal-oriented sales and project management professional with a track record of consistently meeting and exceeding established goals and objectives related to the construction industry. I am skilled in both commercial and residential construction management and am motivated and ambitious with excellent interpersonal communication, relationship management, and presentation skills. I have consistently performed throughout my career including 14 consecutive years at least a 98% customer satisfaction rating on all products.
EXPERIENCE:
Sears Home Improvement
2009 – Present
Greensboro, NC
Business Development Manager
• Assisted with corporate leads of pre-set, in-home product presentations generating over $400K in products sold
• Managed free estimates on home improvement products that lead to $300K in sales
• Maintained a monthly budget of $3,000
American Heritage Homes
1997 – 2009
Carroll, OH
2007 – 2009 Corporate Manager of Renovations, Service and Production
• Managed bids, pricing and custom home construction and renovations totaling $10 million in project management responsibility
• Provided staff management for over 15 employees in 3 departments and oversaw scheduling, service completion, customer satisfaction and quality control resulting in a 98% customer satisfaction completion
1998 – 2005 Divisional Vice President and Production Manager
• Managed the building of over 470 homes from contract through warranty resulting in a total of $75 million in sales
• Achieved 98% homeowner satisfaction rating for 7 consecutive years
• Hired and managed a 24 person construction staff as well as being in charge of purchasing and maintaining 15 construction fleet vehicles
• Developed the company pre-construction flow chart and job construction schedule
• Assisted in the development of a new building incentive program that generated an excess of $1.5 million of extra earnings per year for a span of 7 years
1997 – 1998 Construction Manager
• Prepared and submitted budget estimates and progress and cost tracking reports for over $4,000,000 in sales generated for the company
• Successfully handled 3,000,000 of total budget for over 25 projects on average a year
• Investigated damage, accidents, and delays at construction sites, to ensure that proper procedures are being carried out
• Directed and supervised up to 3 employees, including scheduling work hours, hiring and interviewing of staff, resolving conflicts and determining salaries
• Achieved 100% bonus potential over the span of 1 year
• Inspected and reviewed projects to monitor compliance with building and safety codes, and other regulations
• Developed and implemented quality control programs and obtained all necessary legal permits and licenses
• Prepared contracts and negotiated revisions, changes and additions to contractual agreements with architects, consultants, clients, suppliers and subcontractors
• Saved $0.5 million in 1 year by bringing in projects under budget
• Completed all projects ahead of schedule
Paul Schumacher Homes
2006 – 2007
Cincinnati, OH
General Manager
• Managed the completion of 30 projects from price quote through warranty achieving $7.5 million in sales
• Maintained the office budget accumulating a savings of $15,000 over the year
• Directed and supervised up to 10 employees, including scheduling work hours, hiring and interviewing of staff, resolving conflicts, determining salaries and maintained corporate performance reports and client warranty information
• Saved 0.5 million in 1 year by bringing in projects under budget
• Completed all projects ahead of schedule
Gorsuch Construction
2005 – 2006
Lancaster, OH
Project Manager, Commercial Division
• Responsible for developing scopes of work for each project and trade.
• Obtained bids and checked for accuracy as related to scope of work.
• Managed creation of budget and work orders for each project.
• Checking project as built for quality and completeness.
• Recommended measures to improve production methods and equipment performance to increase efficiency and safety
• Completed all projects ahead of schedule
EDUCATION:
University of Cincinnati, College of Design, Art and Architecture
B.S.F.A. Industrial Design, 1986
3.2 G.P.A.
The Ohio State University, College of Design
1981 – 1982
International Home Builders Institute Training, 2000-2007
Time Management Training, 2000-2008
SKILLS / QUALIFICATIONS:
• Microsoft Office – Word, Excel, Outlook, Access
• How to deal with difficult homeowners certificate
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