Customer Service High School
Resume:
LASHONDA MILES
KILLEEN, TX 76549
Work History
Aug 26, 2010 - Jun 08, 2011 Romark Logistics - Waco, Texas
warehouse worker
working on a line putting candy in a box/ making boxes and stacking them on pallets
Nov 01, 2005 - Feb 12, 2006 Target - Waco, Texas
Food Clerk
* Replenish foods at serving stations
* Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders
* Prepare food such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions
* Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
* Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change
* Stock service stations with items such as ice, napkins, and straws
Oct 03, 2003 - Oct 10, 2004 Jack In The Box - Waco, Texas
Cashier
Greet customers entering establishment
Issue receipts, refunds, credits, or change due to customers .
Accept payment from customers by cash, credit cards, or debits, and make change as necessary.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Resolve customer complaints.
Answer customers' questions, and provide information on menu items.
Request and record customer orders, and compute bills using cash registers
Clean and organize eating and service areas.
Serve customers in dining area
Prepare and serve cold drinks, milk shakes, and desserts, using drink-dispensing, milkshake, or frozen custard machines.
Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags.
Prepare simple foods and beverages such as sandwiches, salads, and coffee.
Notify kitchen personnel of shortages or special orders.
Cook or re-heat food items such as french fries.
Dec 01, 2001 - Jun 01, 2002 H E B - Texas
Customer Service
* Answer customers' questions about merchandise and advise customers on merchandise selection
* Pack customer purchases in bags or cartons
* Receive, open, unpack and issue sales floor merchandise
* Clean display cases, shelves, and aisles
* Transport packages to customers' vehicles
Jul 01, 2000 - Oct 01, 2000 AAFES DISTRIBUTION
Navy Exchange Associate
* Receive and count stock items, and record data manually or using computer
* Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
* Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors
* Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
* Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment
* Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations
* Determine proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities
* Keep records on the use and/or damage of stock or stock handling equipment
* Examine and inspect stock items for wear or defects, reporting any damage to supervisors
* Provide assistance or direction to other stockroom, warehouse, or storage yard workers
Nov 01, 1999 - Apr 01, 2000 K-MART - Texas
Bakery Clerk
* Receive and count baked items
* Set Baked products for display
* Pack and unpack items to be stocked on shelves in Bakery Department
* Verify inventory date of expiration and correct errors
* Store items in an orderly and accessible manner in Bakery Department
* Mark stock items using identification tags equipment
* Clean and maintain work area, equipment
* Ensure compliance with safety regulations
Education
Waco High School - Waco, Texas
Education Level: High School Diploma/GED
Graduated: Yes
Training
May 25, 2009 - Sep 15, 2009 ATI
Medical Assistant
Assist clinic providers to ensure efficient patient flow and maintain quality care, carry out clinician orders and performs/assists with patient care procedures and treatments.
Status: Incomplete
Jan 03, 2005 - Mar 15, 2006 McLennan Community College
Mental Health
Review of the attitudes toward mental illness; reviews roles and functions of professionals working with individuals with emotional, behavioral, addiction, and/or social problems, studies treatment procedures used in the mental health/human services
Status: Incomplete
Occupational Experience
Home Health Aides ( 6 yrs 0 mos )
1. Administers prescribed oral medication under written direction of physician or as directed by home care nurse and aide. 5 to 9 years
2. Assists patients into and out of bed, automobiles, or wheelchair, to lavatory, and up and down stairs. 5 to 9 years
3. Changes bed linens, washes and irons patient's laundry, and cleans patient's quarters. 5 to 9 years
4. Entertains patient, reads aloud, and plays cards and other games with patient. 5 to 9 years
5. Maintains records of services performed and of apparent condition of patient. 5 to 9 years
6. Massages patient and applies preparations and treatment, such as liniment or alcohol rubs and heat-lamp stimulation. 5 to 9 years
7. Performs variety of miscellaneous duties as requested, such as obtaining household supplies and running errands. 5 to 9 years
8. Purchases, prepares, and serves food for patient and other members of family, following special prescribed diets. 5 to 9 years
Shipping, Receiving, and Traffic Clerks ( 0 yrs 4 mos )
Helpers--Production Workers ( 6 yrs 0 mos )
Computer Skills
Typing Speed: 35 Words Per Minute
Data Entry Terminal (PDT, Mainframe Terminal, etc)
EMail Software (Outlook, Thunderbird, etc)
Internet Browser (Internet Explorer, Firefox, etc)
Networking or Lan Software (Cisco, etc)
Personal Computers
Spreadsheet Software (Calc, Excel, etc)
Word Processing Software (Word, WordPerfect, etc)
Language Skills
English
Additional Skills
WAREHOUSING;SHIPPING AND RECEIVING WORK;LOADING AND UNLOADING;FILING WORK;RECORDING WORK
References
George Dupree
Personal
Meadowbrook Elementary
Outrie Bible
Personal
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