Customer Service Sales

Melissa Hodge

*** *** *****

Atlanta, GA *****

Cell: 404-***-**** ***************@*****.***

OBJECTIVE

To obtain a challenging position that will utilize my comprehensive skills that includes dependability, intuitiveness, and assertive-ness with a well established organization.

EDUCATION

Javelin Technical Training Center Tucker, GA 2009-2010

Medical Office Expert-Billing and Coding

Medical Terminology

Medical Administrative Procedures

Procedural Coding with CPT Insurance Claims Processing

Diagnostic Coding with ICD-9

Medical Procedures

Medisoft

Anatomy & Physiology

EXPERIENCE

Kmart

Cashier St.Thomas VI 2010-2011

• Assist customers with purchases and sales

• Stock and display merchandise

Macy’s Atlanta, GA 2008- 2009

Merchandising

• Arrange merchandise and other accessories as shown in prepared sketches

• Place prices and descriptive signs on fixtures, merchandise or floor

• Collaborate with others to obtain products and other display items

K-Mart Atlanta, GA 2005-2006

Customer Service Representative/Supervisor

• Issue receipts, refunds, credits or change due to customers

• Assist customers with purchases and sales

• Stock and display merchandise

• Resolve customer’s complaints

Kroger Decatur, GA 2005-2005

Cashier

• Strive to exceed customer’s expectation and minimize wait times

• Maintain clean and orderly checkout areas

• Maintain knowledge of current sales and promotions

Red Lobster Decatur, GA 2004-2005

Hostess/Waitress

• Inform customers of daily specials

• Escort customers to their tables

• Explain how various items are prepared

• Remove dishes and glasses from tables

OTHER EXPERIENCE

Pizza Hut Atlanta, GA 2003-2004

Hostess-Waitress

Citi-Trends Atlanta, GA 2002-2003

Customer Service-Cashier

REFERENCES

Personal and Professional References will be provided upon request

Contact this candidate