Customer Service Assistant

Raschel M. Stanulis

*******.********@*****.*** 407-***-****

Address: **** ****** ****** ** ***, Philadelphia, PA 19104

Education:

The University of North Carolina at Chapel Hill (UNC), Cumulative GPA: 3.43

B.S. Mathematics (Second Major: Political Science), expected May 2012

Minor: Business Administration (Kenan-Flagler Business School)

Honors:

Dean’s list: four semesters

Received five challenge coins, in addition to a 1st place national ranking, for the U.S. Army funded eCYBERMISSION competition (2004), including:

o U.S. Army Material Command coin presented by four-star General Paul J. Kern

o Department of Army coin presented by Under Secretary of the Army Les Brownlee

Employment History:

UNC Sociology Department, Chapel Hill, NC

Research Assistant August 2010 - Present

Identified and coded sources for two studies being conducted by Associate Professor Kenneth Andrews

Universal Studios, Orlando, FL

Service/Cashier June 2009 - Present

Handled cash and served customers at high-volume restaurants/carts in Toon Lagoon, Islands of Adventure

Cooked and served food at a variety of restaurants to uphold high quality standards

Trained junior cashiers and servers to ensure high quality customer service

Utilized POS system to maintain accurate cash drawer with over $2000 on daily basis

UNC Math Department, Chapel Hill, NC

Office Assistant October 2008 - December 2009

Implemented a streamlined system to filter professorial candidates for open departmental positions

Executed organizational tasks such as filing and copying essential research materials

Staffed departmental telephones to respond to student and employee inquiries

Prescott Real Estate, Orlando, FL

Marketing Assistant October 2005 - January 2007

Created and consolidated client information into an electronic database

Updated appraisal and sales reports for previous transactions and current market listings

Designed and employed new promotional material to improve customer acquisition methods

Activities:

Club Racquetball, UNC, Chapel Hill, NC Public Service Scholars, UNC, Chapel Hill, NC

Member August 2009 - Present Member August 2009 - Present

Relay for Life, UNC, Chapel Hill, NC

Planning Committee Member (Social and Logistics) August 2008 - May 2010

Organized two philanthropic marathons, with over 2,000 participants, each raising over $150,000 for the American Cancer Society

References:

Available upon request

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