Software Engineer Sales

STEPHEN K.L. AU

** ***** **-**** **** Hse, Apt **C, Sheung Wan, Hong Kong

Home: +852-****-**** Mobile: +852-****-****. Temp USA mobile: 347-***-****

E-mail: **********@*****.***

EXPERIENCE Over 20 years of MVS/zOS mainframe software technical expertise.

4/94-now IBM HK/China Ltd, Hong Kong (Senior zOS SW Specialist)

Working in IBM Hong Kong’s field office and provide technical sales & support to z/OS customers.

Acting as HSBC/HK major account owner for past 12 years. Advise on z/OS upgrade plan & strategy.

Familiar with z/OS performance tuning via WLM and reviewing RMF reports. Customized SMF exits.

Knowledgeable in DB2, CICS & COBOL and banking applications.

Familiar with Parallel Sysplex and Coupling Facility management. Know dump reading & analysis.

Developed the IBM Software Services Support Centre in China. Trained mainland China employees on providing technical support to banking customers, such as CCB, ICBC, BOC & ABC.

9/88-4/94 IBM Poughkeepsie MVS SW Lab, New York, USA (Staff Programmer)

Maintained and supported IBM’s mainframe operating systems. Managed and developed MVS software projects from inception to completion. Constructed specification documents. Led and directed projects through the design, code and test phases in the area of SMF (System Management Facilities) & Job Scheduler. Familiar with IBM/370 Assembler.

7/84-9/88 IBM Poughkeepsie HW Lab, New York, USA (Software Engineer)

Worked as an Unix & C coder to develop simulation programs for Memory Subsystems used in mainframes, via Teradyne vendor simulation tools under Sun Unix. Familiar with C programming and Unix shell scripts.

EDUCATION UNIVERSITY OF PENNSYLVANIA, Philadelphia, PA 19102

Graduated with B.S.E.E. Majored in Computer Engineering. Dean’s List member.

Eta Kappa Nu Honor Society member.

TECHNICAL

SKILLS • Mainframe Operating Environments: zOS/MVS, Assembler, CICS, COBOL, IPCS, TSO, ISPF, SMP/E, SMS, DB2, RACF, HCD, SNA, VTAM, TCPIP, OMVS, Websphere, Omegamon

• Distributed Operating Environments: Unix, Windows, UDB

• Programming Languages: IBM System-z PL/AS, IBM System-z Assembler, IBM COBOL, Java, C, C++, Pascal, Fortran.

PERSONAL Citizenship: U.S.A. Marital Status: Married

DATA Sports: Tennis, Swimming, Basketball, Soccer, Golf (Grew up in NYC)

Fluent in English & Chinese (Mandarin & Cantonese).

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