Customer Service Medical

Ebony S Williams

*** ***** ******

Summerville, SC 29483

Phone: 843-***-****

E-Mail: *********@*****.***

Professional Summary

Dedicated, service-focused professional seeking to transition into the healthcare industry

Reliable worker with the ability to quickly learn new concepts and skills

Backed by a solid work history, reputation as a team player and passion for helping others

Medical background includes medical office work and experience caring for a terminally ill patient

Skill Highlights

MS Word

MS Excel

MS Outlook

Quality Patient C

Professional Experience

01/2012 to 04/2012

Charleston Cancer Center

Medical Assistant Extern

Gather patient's charts and get vital signs and document any changes on chart Assist pharmacy technician and nursing staff in replenishing inventory Phlebotomy and injections given intramuscular and intravenous Assist in the lab with centrifuge, urinalysis, and other specimen to be tested Make patients feel as comfortable when getting chemotherapy treatments Assist medical staff with administrative duties and responsibilities Sanitize and stock inventory used in the examination and treatment areas.

6/2011 to 04/2012

Walmart Super Center N. Charleston, SC

Exercise interpersonal communications, teamwork, customer service, flexibility, reliability and going the extra mile for customers.

Demonstrated the ability to interact with customers from diverse cultures and backgrounds.

Transformed "difficult" customers into loyal, repeat guests by leveraging strengths in premium service delivery and ability to find win-win resolutions.

Balanced cash drawer while cashing checks, distributing money orders, and completing customer transactions with multiple types of payments.

5/2007 to 3/2010

Money Center Cashier

Education and Training

April 2012 Miller-Motte Technical College North Charleston, SC

Associate of Applied Science Medical Assisting

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