Mercedes Melgar
Email: ***********@*****.***
Objective: Hard working reliable individual seeking a Position to expand my work experience
QUALIFICATIONS:
• Work well without supervision
• Bilingual English/Spanish with the ability to translate
• Ability to prioritize and remain focused on the essence of an issue
• Excellent with customer support services
• Skilled at learning new concepts quickly while working well under pressure
EXPERIENCE:
03/07-7/07 Sheldon Corporation New York, NY
Data Entry Associate (Temporary Assignment)
• Entered data for immigration services
• Managed multi-lined phones
• Process client files and schedule appointments
• Handles various bookkeeping duties
• Maintain/run office in managers/owners absence
6/05-01/06 New York City Parks and Recreation New York, NY
Clerical Associate/Seasonal Groundskeeper
• Assisted staff in the reception area, answered multi-line telephone system
• Directed visitors to appropriate areas throughout the recreation center
• Greeted park patrons, answered questions and provided directions
• Cleaned multi-purpose rooms for after school program and sanitized fitness room
• Cleaned restrooms, swept, mopped floors, disposed of litter and debris and informed supervisor of all safety hazards
10/04- 03/05 East End Model Center San Diego, CA
Administrative Assistant /Clerical Assistant
• Managed office documentation
• Greeted and directed visitors / customers to their destination and provided general information
• Answered multi-line telephone, routed calls, and took accurate messages
• Performed faxing , photocopying and filing duties
• Trained new hires
• Assisted supervisor with special projects
1/2008-3/2011 River Heights College Oceanside CA
Admission Representative
• Arrange conferences calls and meeting
• Answered incoming calls and took accurate messages
• Escorted clients to appointments
• Sorted mail, faxed, and photocopied documents for service coordinators
• Maintained office organized and sanitized
• Distributed incoming mail and processed outgoing mail
EDUCATION:
May 2003 San Carlos University Sociology y Bachelor Degree
January Mira Costa College Human Resource associated degree
.