Customer Service Data Entry
Resume:
Michelle M. Niebrugge
********.*********@*****.***
Sigel, IL 62462
Objective
Obtain an entry level position in public relations and communication to learn and develop more and better skills within the field of public relations.
Internship Experience
Mid America Motorworks, Effingham, IL
Communication, Marketing and Event Planning
June 2011 – August 2011
• Develop plans and guides of annual club event.
• Update, develop and plans Funfest Paradise, For Ladies Only.
• Merchandise and negotiate new products with supplier.
• Learn and work with weekly reports associated with catalog production.
• Coordinate with creative department on production of graphics for events.
• Help with the production of previously planned events.
Work Experience
Mid America Motorworks, Effingham, IL
Purchasing and Accounting
June 2010 – June 2011
• Entering and updating purchase orders.
• Vouchering manufacturing invoices.
• Working with suppliers and customers to correct order problems.
• Running daily reports to update suppliers and purchase orders.
• Help customers and vendors at annual events.
• Inventory audits and corrections.
Mid America Motorworks, Effingham, IL
Fulfillment
June 2006 to June 2010
• Data entry and clerical work.
• Receive, gather, move, and pack product daily.
• Train new associates.
• Guided remodeling of the warehouse in 2008.
• Representation at yearly and monthly events.
Suburban Express, Champaign, IL
Customer Service
February 2010 – April 2011
• Illustrate knowledge of transportation schedule.
• Assist customers in boarding the proper bus.
• Aid customers with transportation issues.
Lowe’s Home Improvement, Normal, IL
Customer Service
October 2009 – May 2010
• Customer service and assistance
• Assist customers in development and design of organization systems
• Illustrate knowledge in various closet and storage organization systems
Volunteer Experience
2011 Niebrugge Family Reunion Planning Committee
• Creating pre-reunion surveys for opinions.
• Creating print materials such as flyers, surveys, reminder cards
• Organizing menu and activities.
• Booking of venue.
• Budget for entire event.
2011 Sigel St. Michael Parish Picnic Committee Chairman
• Organizing activities.
• Budgeting for event.
• Recruiting replacement chairman.
Education
Illinois State University, Normal, IL
Bachelor of Science – Public Relations
August 2011
• Member of PRSSA
• GPA 2.43 on 4.0 scale
Lake Land College, Mattoon, IL
Associate in Arts – Speech Communication
Concentration – Business Administration
May 2009
• GPA 3.0 on 4.0 scale
Awards
• 2009 Presidential Bronze Award for 100 hours Community Service
• 2008 Presidential Gold Award for 250 hours Community Service
• 2007 Presidential Silver Award for 180 hours Community Service
• 2004 Cumberland County Helping Hands Award
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