RESUME

Kathy S. Torneo

*** **** ******

Bristol, CT ****0

Home #860-***-****

OBJECTIVE

A position in a results-oriented company that seeks an ambitious and career-conscious person, where acquired skills and education will be utilized toward continued growth and advancement.

SUMMARY

Administrative support professional with more than 13 years of experience; adept at working in fast-paced environments demanding strong organizational, leadership and interpersonal skills. Committed to exceptional customer service and driven by challenges. Detail-oriented and resourceful in initiating, organizing and completing projects; ability to multi-task efficiently.

WORK HISTORY

Assisted Living Services, Meriden, CT 1999-12/30/00 and 11/01 to 12/07.

Companion/Homemaker for Elderly, Administrative Support.

Assisted clients with recreational activities, transportation, and companionship. Responsible for assisting elderly persons with activities of daily living (ADL) and monitored medication intake. Performed Accounts Receivables and Payables duties including procuring payments from the State of Connecticut for client services. Developed long-lasting, trustworthy relationships with clients. Performed scheduling duties for 50 employees including payroll and scheduling hours for sick employees. Performed receptionist duties including customer service calls from clients, potential clients and employees.

Certified Nurses Aide, ARCC (Alzheimers Resource Center of CT) 2001.

Assisted elderly persons with Alzheimers and dementia. Assisted with ADL skills and personal care which included lifting patients, showering, personal hygiene, dressing, feeding, supplying daily medications, and participated in social activities with patients.

Residential Counselor, ARC (Association of Retarded Citizens) of Southington. 1997.

Provided support for and assisted mentally retarded adults in 5 group homes in completion of ADL skills, including daily hygiene. Transported clients to/from work and social activities. Handled behavioral, medical or other crisis in an effective, professional manner. Utilized PMT measures and administered CPR and First Aid when necessary.

Medical Administrative Assistant. 1984-1994.

Responsible for administrative and secretarial support for various departments; Psychiatry, Diagnostic Radiology, Bursar's Office and Yale Psychiatric Institute-Medical Records. Performed library research for physicians and maintained confidential files. Arranged meetings and conferences as well as handling all travel itineraries for medical staff. Assisted with grants and projects on an as-needed and timely basis. Performed all secretarial duties which included: word processing, dictaphone transcription, scientific, medical and technical typing.

EDUCATION

CNA, Tunxis Community College, Farmington, CT. 2000

B.S. Human Services in Counseling, Springfield College, Springfield, MA 1990

A.S. Executive Secretary, South Central Community College, New Haven, CT 1983

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