Engineer Technical Support

Permanent Address:- N.R Nagar Phase * Block no * Near Diva railway station Diva (East) 400612 Contact :- 917-***-****/917-***-****

E-mail Id :-************@*****.**.**

Harikesh Giri

Objective Seeking a challenging job as a Linux Administrator / Junior Administrator, where I can enhance my skills and grow along with the organization.

Experience March 2011 to till date Rediff.com Mumbai India

Technical Support Executive

? Handling Technical Queries Related to Domain, Emails & Web hosting (Rediffmailpro.com).

? Renewal issues, Domain transfer and Activation etc.

? Change /update in Dns Management panel.

? Email configuration / troubleshooting on Mobile, Outlook Exp, M.S outlook & other Email client configuration related issues.

? Troubleshooting of Hosting related issues etc.

04 Nov 2009 to Feb 2011 Vcustomer Service India Pvt ltd Navi Mumbai

Technical Support Executive

? Handling Technical Queries Related to Domain, Emails & Web hosting (Rediffmailpro.com).

? Renewal issues, Domain transfer etc.

? Change in Dns settings.

? Email configuration on Mobile, Outlook Exp, M.S outlook & other Email client configuration related issues.

? Web Hosting related issues etc.

• Feb 2009 to August 2009 Oec Records Mgmt Company Navi Mumbai

• Desktop Engineer

• Maintain Daily backup.

• Keep a track of desktop related issue for in house users.

• Take care of network related issue.

• Email client related issues.

Education :

Technical qualification :

Technical Skills

Certification :

Interests

• 2007 - 2012 BCA Vinayaka Missions University Chembur Mumbai

• 2007 HSC Angels Inter College Pratapgarh U.P.

• 2005 SSC Angels Inter College Pratapgarh U.P.

• Completed 13 months “Jetking Certified Hardware and Networking professional course” with CCNA and Linux.

• Currently Joined Rajiv Banerjee Linux Classes (vashi) from 6 March 2012.

Proficient in Windows Xp ( Usage and Trouble shooting ).

Good with Linux.

Intermediate Knowledge of Windows server 2003.

Good with Trouble shooting of Computer Harware and Network issues.

• Microsoft Certified Professional (Exam code 70-270) Vashi.

• Listening music, playing games on computers.

• Current CTC : 2 Lacs

• Minimum Expected CTC 2.5 to 3 Lacs

• Current Location : Mahim (Mumbai)

• Ready to work in Shifts

• Notice period : 15 -30 days

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