SHERRY BREEDEN BAILEY

EXECUTIVE ASSISTANT

**A Montagu Street

Charleston, SC 29401

843-***-****

Email: pqymv3@r.postjobfree.com

OBJECTIVE:

My priority is to utilize the advanced experience and skills I have acquired in administration, management and development in achieving goals of an organization through teamwork and inspiration to others

EDUCATION and DEGREE:

2012 - Candidate MBA The Citadel Graduate School, Charleston, S.C.

2009 – Student MHA MUSC College of Health Professions, Charleston, S.C.

1980 - 1986 BS UNC-Greensboro, Home Economics, Greensboro, N.C.

GRADUATE COURSES COMPLETED: GRADUATE COURSES ENROLLED:

Law and Risk Management Foundations in Accounting

Economics Foundations in Marketing and International

Delivery Systems Business

Management

Statistical Analysis

Management in Information Systems

LICENSURE:

State of South Carolina

• 2006-2009 Property and Liability Adjuster, License #310665

• 2001-2006 Property, Casualty, Life, Accident, and Health Insurance Agent

• 2001-2002 Reciprocal Real Estate License

State of North Carolina

• 1985-2012 Real Estate Broker, Graduate of Realtors Institute, License #117051

• 1985-2001 Property, Casualty, Life, Accident, and Health Insurance Agent

TYPING: 80 WPM/75 CWPM

EMPLOYMENT:

10/2012 COURTYARD CHARLESTON HISTORIC DISTRICT, MARRIOTT, 125

125 Calhoun Street, Charleston, S.C. 29401, 843-***-****

NIGHT AUDITOR AND FRONT RECEPTION

03/2012-7/2012 RALPH H. JOHNSON VETERANS ADMINISTRATION MEDICAL CENTER, 109 Bee Street, Charleston, S.C. 29401, 843-***-****

INDEPENDENT CONTRACTOR-SECRETARY TO DIRECTOR AND ASSOCIATE DIRECTOR

• Provide Direct Administrative Support to the Director of Medical Center

• Provide Additional Support to Associate Director During Staff’s Maternity Leave

• Provide As Needed Support to Assistant Director when Executive Assistant is Absent

• Present Superior Customer Service to Veterans, Administrators, Staff and Public

• Perform Clerical Duties and Coordinate Task with Chief of Staff and Chief of Nursing

• Liaison for Directors with Department Chiefs, Clinical Staff, Employees and Community

• Schedule Public Relations, Human Resources, Security and Engineering Briefings

• Coordinate and Schedule Human Resource, Union and Employee Grievances

• Submit Daily Timekeeping and Leave for Assigned Department Administrators to Payroll

• Take and Transcribe Dictated Materials, Prepare and Type Station Memoranda and Disperse Facility-Wide Announcements

• Schedule Committee Meetings, Assemble Agendas and Prepare Minutes for the Administrative Executive Committee, Revenue Enhancement Committee, Equal Employment Opportunity Committee and Partnership Committee

• Compile and Prepare Replies to General Correspondence and Maintain Suspense Files

• Post Calendars and Delegate Acting Directors on Web Page

• Prepare Performance Appraisals for Fellows and Staff

• Process Mail and Route Correspondence for Director Signatures

• Determine Accuracy of Format, Grammar and Policy

• Prioritize and Determine Administrative Issues Maintaining Confidentiality

• Possess Knowledge of Administrative Services to Set Priorities as Appropriate

• Maintain Appointment Calendars for Director, Associate Director and Assistant Director for Exclusive Control and Complete Authority for Commitment through Microsoft Outlook

• Prepare Documents, Calculating Pier Diem and Secure Arrangements to Meetings and Conferences on Flights, Accommodations, Car Rentals and Registration

• Process Reimbursements

• Coordinate Recurring Phone Conferencing and Video-Teleconferencing Scheduled Daily, Weekly and Monthly through Audio or V-Tel Meetings

• Assist Executive Assistants, Program Analysts and Program Coordinators

• Update Contact Lists and Create Process Charts Utilizing Microsoft Excel

• Maintain Printers, Faxes, Scanners and Computers

• Handle Directors’ Personal Business as Needed

Accomplishments: Support multiple Executive Directors covering 1.5 FTE’s meeting time sensitive demands. Recommendation received for the Citadel Graduate MBA Program.

03/2008-03/2012 MEDICAL UNIVERSITY OF SOUTH CAROLINA

19 Hagood Avenue, Charleston, SC 29425

843-***-****

CHAIRMAN/ ENDOWED CHAIR AND DIRECTOR’S ADMINISTRATIVE COORDINATOR

LUCIAN DEL PRIORE, M.D., CHAIRMAN AND DIRECTOR

• Executed Administrative Duties

• Provided Outstanding Customer Service to Patients, Providers, Administrators and Staff

• Established and Maintained Positive Relationships with Department Clinical and Research Divisions, Local Agencies and a Wide Variety of Professional Colleagues, Associates and Media

• Department Liaison in Contact with other Agency Officials for Coordination of Programs

• Prioritized or Supervised the Performance of Activities Related to Fiscal Management, Personnel Management, Procurement, Supply Services and Auxiliary Services

• Scheduled Meetings, Conferences and Presentations Utilizing Microsoft Outlook

• Prepared Specialized Program Agendas and Presentations Utilizing Microsoft Word and PowerPoint

• Scheduled Travel Arrangements for Flights, Accommodations and Rental Cars

• Transcribed Dictated Recommendation Letters, Manuscripts and Patient Letters

• Prepared and Typed Memoranda and Facility-Wide Announcements

• Created and Maintained Special or Confidential Reports and Records

• Submitted Travel Reimbursement through University Medical Associates and Ophthalmology Department

• Procured Departmental Supplies, Goods and Services

• Coordinated Residency Medical Students and Assisted in New Fellows Program

• Scheduled Residency Travel Arrangements for Conferences and Presentations

• Tracked Residency Education and Training Requirements With Graduate Medical Education Office

ROBERT HAWES, M.D., ENDOWED CHAIRMAN AND PROFESSOR

IRA WILLNER, M.D., FELLOWSHIP DIRECTOR, ASSOCIATE PROFESSOR

DAVID ADAMS, M.D., DIRECTOR AND PROFESSOR

PETER COTTON, M.D., DIRECTOR AND PROFESSOR

• Provided Administrative Support to Endowed Chairman and Fellowship Director

• Coordinated Fellowship Program, Fellowship Interviews and Credentialing

• Coordinated Student Bioengineering Rotations Within GI Surgery Department

• Secured National and International Travel Arrangements for Conferences and Presentations Calculating Per Diem Reimbursements, Flights, Accommodations, Miscellaneous Expenses and Car Rental

• Coordinated Fellows and Advanced Fellows Education and Training Requirements with the Graduate Medical Office

• Tracked and Monitored Fellowship Medicare Reporting

• Transcribed Manuscripts, Recommendation Letters and Patient Letters

• Proctored Exams, Improved Processes and Increased Patient/Provider Satisfaction Scores with Direct Calls, Mailings, Faxes and Emails

• Procured Goods and Services for Meetings and Trainings

• Completed Final Questionnaires with Research Subjects

• Provided Excellent Communication with Administration, Faculty, Fellows, Students, Providers, Patients and Vendors

• Served as Initial Contact Person for Individuals Seeking Access and Referral Information for Medical Care *Schedule Appointments for Multiple Specialties and Primary Care Physicians

• Created and Maintained Excel Spreadsheets for Tracking Patient Contact and Scheduled Appointments

• Acquired Knowledge of Medical Terminology and Insurance

• Utilized a Call Center Environment Using an Automated Scheduling System

• Performed Activities Which Ensured the Effective Operations of the Clinics

• Enhanced the Revenue Cycle

Accomplishments: Volunteered to work dual positions during staff vacancies and extensive budget reductions saving staff expenses of $20K - $30K per year and increasing department procedures of $500K+ per year working after hours, evenings and weekends.

01/2006-04/2008

Head School Executive Assistant, Daniel Island School, Berkeley County

Berkeley County School District, 1003 Highway 52, Moncks Corner, SC

29461

• Head School Secretary/Finance Officer for School

• Liaison for Administration with Guests from Community, District, and State

• Processed Staff Contracts, Lease Agreements, and Equipment Maintenance

• Coordinated Conferences and Travel Arrangements

• Scheduled Speakers, Performances, and Special Events for Students Grade K4 – 8th Grade

• Human Resource Officer for Employee Records and Payroll (3 Administrators, 55 Professional Staff, 3 Clerical, 6 Custodial, 6 Day Care Employees)

• Supervised Reception, Clerical, and Day Care Staff

• Monitored Funds, Reconciled Budget, Prepared Monthly and Quarterly Reports through SmartStream

• Scheduled Facility Maintenance and Utilization with District Office, City of Charleston and Community

• Assisted in Evacuations, Communicated with Police, Fire Department, District Contacts, and Public

• Maintained Printers, Faxes, Laminators, and Computers for Administration/Teachers and Labs

• Interim Evening Day Care Director for After School Program

Accomplishments: Organized administrative processes and procedures for a new school and administrator.

11/2005-12/2006

Casualty Auto Claims Adjuster, Allstate Insurance

Charleston, SC Claims Office Consolidated with Charlotte, NC Office

• Scheduled Litigation Appointments Managing Claims and Fraud Identification

• Processed Casualty Claims, Investigated Accidents and Made Liability Determinations

• Recorded Statements, Interviewed and Reconstructed Scenes from Medical Records/Police *Secured and Reviewed Police Reports and Medical Records for Analysis

• Negotiated/Communicated Effectively with Body Shops, Attorneys, Customers and Vendors.

• Requested Vehicle Inspections and Repairs as Needed

• Consistently Reimbursed Insured/Claimants Determined by Negligence/Guidelines/Regulations

• Recognized and Documented Subrogation Opportunities.

• Maintained Records and Adhered to Time Dated Documents and Company Procedures

• Generated Offer of Settlement to Each Party of Claim

Accomplishments: Increased claim settlements within time limits while lowering liability expenses.

04/2003-12/2010

Administration/Partner/Agent – Allstate SC/Bailey Financial Services

Sold Agency-700 Central Avenue, Summerville, SC 29482

Part-time/5 Hours per Week 2006-2010

Full-time/40+ Hours per Week 2003-2006

• Provided Direct Administrative Support to Broker in Charge

• Scheduled Appointments for Clients, Vendors and Carrier Representatives

• Arranged Travel for Meetings and Conferences Nationally and Internationally Encompassing VISAs, Flights, Accommodations and Rental Cars

• Processed Corporate Reimbursements

• Tracked Expenses and Maintained Bookkeeping for Tax Filing

• Conducted Demographic Study and Property Acquisition for Start-Up Agency

• Coordinated all Administrative Activities, Seminars and Sales Campaigns

• Developed Policies and Procedures for Agency Growth

• Underwrote Applications for Auto, Home, Life, Health and General Liability

• Referred Investors to Agency Investment Broker for Current and Future Financial Planning

• Trained and Supervised Agency Sales Staff

Accomplishments: Multi-State Scratch Entrepreneur

04/1985-2012

Administration/Partner/Agent - Bailey Properties and Financial Services

64 Montagu Street, Charleston, SC 29401

Part-time/5 Hours per Week 2003-2012

Full-time/40+ Hours per Week 1985-2003

• Residential and Commercial Property Developer/Inn Proprietor: 1985-2012

• Experienced General Contracts Negotiations

• Project Management Coordinating Development with City, County and State Agencies

• Market and Manage Rental Accounts and Contracting in NC

• Proprietor, Bailey House Inn-ternational: 1989-2000

• Hosted Visiting Doctors for Local Hospital Recruitment and Corporate Travelers

• Hosted Long-Term International Faculty for Local Schools

• Agency Owner North Carolina: 1990-2000

• Partner and Agent, Bailey Financial Services/Allstate Insurance

• Established/Expanded Health, Life, Accident, Property and Casualty Insurance Agency

• Determined Liabilities for Asset Protection, Business Growth, and Wealth Management

• Tracked Expenses and Maintained Bookkeeping for Individual, Corporate and Partnership Tax Filings

Accomplishments: Entrepreneur Specializing in Start-Up Operations

Skills: Administration and Management, Sales, Marketing, Special Events, Newsletters, Cold Calling, Phone-a-thons, Direct Mailing

Events Coordination:

Hollings Cancer Center Gourmet and Grapes Auction Committee

Medical University Development Alumni Fund Raising

Medical University of South Carolina Fellowship Program

Medical University of South Carolina Primary Care Week

Charleston Historic Home Tours

Family Circle Tennis Center Friday Night Round Robin League

University of North Carolina at Greensboro Womens’ Run

Davidson County Community College Back Packing Excursions

Davidson County Lions Club Golf Benefits

Lexington Friends of the Theatre Performances

Bailey House Corporate Training and Catering Site

Appointments:

*2012-2013 Citadel MBA Association Committee

*2012 Veterans Administration Patient Advocate Advisory Committee

*2011-2012 Fields to Families Grant Committee and Daniel Island Volunteer Coordinator

*2010-2011 MUSC YES Campaign and Allocation Committee for Family Fund

*2011-2012 Health Promoter Committee at MUSC Wellness Center

*2009-2010 MUSC Outpatient Clinic Satisfaction Team

*2009-2011 MUSC Trident United Way Leadership Team

*2009 MUSC Student National Primary Care Week Leader

*2009 MUSC Student Interprofessional Society (SIPS)

*2009 MUSC Student Advisory Committee on Library Student Commons

*2009 MUSC Student Government Association Academic Affairs Committee Member

*2009 MUSC College of Health Professions Student Government Association Treasurer

*2008-2009 MUSC Health 1st Team Leader

*2007-2008 Advisory Board, Daniel Island School, Charleston, SC

*1988-1989 Downtown Development Association, Secretary Elect, Lexington, NC

*1986-1987 Small Business Advisory Board, Davidson County Community College, NC

Accomplishments:

*2011-2012 USTA Junior Team Tennis Coach

*2009-2011 MUSC Graduate Education Reimbursement

*2009 Mentor -Get REAL Student Education Program, NC

*2008-2009 MUSC/Health1st, 4th Qtr GI Step Team Champions

*2008 Heart Health August Volunteer of the Month, Janet Carter Program Coordinator

*2008 MUSC Rookie of the Year Phonathon Caller for Development

*1995-1998 Business Leader Mentor Award, Central Davidson, Entrepreneurship

*1987 Leadership Davidson County, First Class Graduate, Lexington, NC

*1986 Business and Professional Women's Org, Young Careerist State Candidate, NC

*1985-1990 Numerous Sales Awards

*1985-2012 Established A Diversified Partnership in Real Estate, Hospitality & Risk Mgmt.

*1983 Established the Sherry Breeden Scholarship, UNC-Greensboro

*1982 Organized, Enlisted Sponsors, Directed 1st UNC-G Women’s 10K Run, NC

*1981-1982 Water Safety Instructor, CPR Certified, Winston-Salem, NC

*1980 Green Belt, Judo, DCCC, Lexington, NC

*1980 Varsity Tennis Letterman, DCCC, Lexington, NC

Hobbies:

*Family Activities in Athletics, Cultural Events, Cooking and Domestic/International Travel

*Avid USTA Tennis Competitor and Coach

*Historical Properties Renovation and Preservation

*Commercial and Residential Developer and Investor

Volunteering:

*2011 - 2012 USTA Risk Management, Principles of Youth Protection/Tennis Program Safety

*2010 Cooper River Bridge Run Benefitting MUSC Children's Hospital Fund

*2010 – 2012 Fields to Families, Assisting Hunger in the Lowcountry through Food Distribution

*2009 – 2012 MUSC Gourmet & Grapes Art and Gala Set Up, Registration and Reception

*2009 – 2010 MUSC SGA Charlestowne Landing College of Medicine Screening Volunteer

*2009 MUSC SGA Oyster Roast Set Up and Clean Up Volunteer

*2009 Ronald McDonald House CHP SGA Service Project

*2009 - 2012 Tall Ship-Charleston Harbor Fest Education Fundraiser

*2009 MUSC Children’s Miracle Network Radio-athon

*2008 - 2009 MUSC Heart Health Pediatric Weight Management/Preventative Cardiology

*2008 - 2009 Health 1st Step Program-Captain/Coordinator of Fifteen MUSC Teams

*2008 - 2009 MUSC Excellence Meet/Greet-Hospitality Ambassador for Patients and Visitors

*2008 - 2012 MUSC Healthy Research Control Participant

*2008 - 2012 Preservation Society of Charleston-Tour of Homes – Senior Tour Guide

*2006 - 2008 Tennis Captain-USTA League -Family Circle Tennis Center/Daniel Island Club

*2001 - 2012 Family Circle Tennis Cup Host/WTA Tour

*2001 - 2007 Family Circle Tennis Center, Organizer of Member Chill, Drill, and Grill Nights

*1997 - 2000 Lexington NC Youth Tennis Club, Co-President, Junior USTA Development

*1992 - 1997 Lexington, NC Charity League Theatre Actor

*1990 - 1991 Hosted ASSE Exchange Students from Madrid and Barcelona, Spain

*1985 – 1987 Business and Professional Women’s Organization Member

*1983 - 1989 Lexington NC Lions Club Golf Tournament Co-Organizer and Beverage Director

*1981 - 1983 UNC-Greensboro Graduate Study Participant, Clinical Nutrition Department

*1979 - 2012 American Red Cross Blood Donor

References:

*Carolyn Adams, Director and Scott Isaacks, Associate Director, Veterans Administration

109 Bee Street, Charleston, S.C. 29401, 843-***-****

*Professor Robert H. Hawes, M.D., FASGE, Gastroenterologist, MUSC, 25 Courtenay Drive, ART 7100A, MSC 290, Charleston, S.C. 29425, 843-***-****

*Professor Ira R. Willner, M.D., Fellowship and Liver Transplant Medical Director, MUSC, 25 Courtenay Drive, ART 7100A, MSC 290, Charleston, S.C. 29425, 843-***-****, Email: pqymv3@r.postjobfree.com

*Brenda Ferguson, RN, Gastroenterology, MUSC, 25 Courtenay Drive, ART 7100A, MSC 290, Charleston, S.C. 29425, 843-***-****

*Vicki Marsi, MBA, Digestive Disease Service Line Administrator, MUSC, 25 Courtenay Drive, ART7100A, MSC290, Charleston, S.C. 29425, 843-***-****, Email: pqymv3@r.postjobfree.com

*The Honorable Ernest “Fritz” Hollings, Former Senator, 10 Dunecrest Lane, Isle of Palms, S.C. 29451, 843-***-****, Email: pqymv3@r.postjobfree.com

*Dr. Peter and Pam de Vito, Reconstructive Plastic Surgeon and MSN, RN, 2873 Marshall Boulevard, Sullivan's Island, S.C. 29482, 843-***-****, Email: pqymv3@r.postjobfree.com

*Carolyn Morris, Retired School Principal, Berkeley County Schools, 6 Picard Way, Charleston, S.C. 29417, 843-***-****

MUSC/MUHA TRAINING:

Accounting 101 Purc/Acct Pay, Prop Control, Stdt Acct, Cash Oper, Intern Tax, Accts, Recv-IDT’s

Ambul Visit Mgmt 101 Operate/Navigate Ambulatory Visit Mgmt, Functionality of EPMS (Sched Link)

Anti-Harassment Employee/Supervisor Workplace Harassment and Discrimination Issues

Basic Scheduling 101 Sched/Cancel/Resched/Wait/Bump Lists/Reminders/Reports/Letters

CCRT Core Clinical Research Training Certificate

CITI Good Clinical Practice and ICH, Basic Course Research Certification (Enrolled)

Clinical Financial Mgt Trials: What Every Coordinator Should Know

Clinical Research Standard Operating Practices

Clinical Trials Negotiating and Administering Clinical Research Budgets and Contracts

Cayuse 424 Federal grant applications through the Grant.gov portal

Employ Relation 101 Key Policies and Procedures of Employee Relations in the Workplace

Empower MUSC National Crime Prevention Center, EMPOWER Project 87204

ePDS Electronic Proposal Data Sheet Routing/Approval System for Research

Front Desk 101 Appt Manager/Overview/Visit/Check-In/Posting Co-Pays/Visit Deposits

Front Desk 102 Posting Balances/Prepays, Reconciliations, Batches/Printing Receipts

Grant Admin 101 Research administration and internal procedures for proposal processing

Grant Writing Success Strategies/Writing for Reviewers

HBI Horizon Business Insight by McKesson, Research Data Reporting

Insurance 101 IDX Reg/Terminology/Medical Record Assign/Info Flow/Enterprise Index

Insurance 102 Insurance Updates in EWS and AVM

Management Orient Payroll, Budget, Financial Management, Leader Evaluation Mgmt

Management Orient Selecting Talent, Security, Compliance, Staffing, Quality, Interpreting

New Leader Orient Performance Management, Employment, Compensation, Employee

Relations and HR Information Systems

NCBI National Coalition Building Institute-Welcoming Diversity & Exposure

NCBI National Coalition Building Institute-Handling Controversial Issues

NIH 101 Grantsmanship-Strategies for Success

NIH Clinical Research Training “Protecting Human Research Participants”

Nursing Spectrum Rap on Rapport: The Door to Therapeutic Communication

Referrals 101 Add/Edit/Link/Decrementing Appts, Update Status, Track Pend Reviews

Registration 101 Registration/Quick Entry/Enterp Index Search/Assign MRN/Duplicate

Remediation GME Lecture, Resident Remediation Litigation

Research Module 1 Human Subject Assurance

SCTR Vouchers and Cost Recovery

SCTR Social Networking: Breakthrough in Patient Recruitment

Selecting Talent Training on Selecting Talent, Peer Interviewing and First 90 Days

Site Executive Beginner-Writing, Access, Creating Pages, Images, Links, Tables / Web

Site Executive Advd-Replacing, Inclusion of Obj, Version Control, Exp Files, Adv Forms

SmartStream Understanding the UDAK and Introduction to SmartStream Tutorials

SPSS Adv Mathematical and Statistical Extractions to Improve Outcomes

TACT Advanced Therapeutic Alternatives in Crisis Training

Women Scholars Init. How to Mentor a Woman

OFFICE TECHNOLOGY: Microsoft Outlook, Word, Excel, V-Tel, VISTA, Share Point, FedTraveler, Access, Power Point, Quick Books, Alstar, CCPR-Claim Core Process Redesign, Alstar, GIS Global Works, Mapping, FaxHub, Phone Triage, Razors Edge

MEDICAL TECHNOLOGY: PICIS, EPIC, Medflow, Fax, EndNote, IDX/Flowcast, Global-Works, Site-Executive, AssistMed/Dictaide, Practice Partner, McKesson, Cayuse 424 Grants, Oacis, E*Value, ERAS, SPSS, SmartStream, ePDS, HBI, UHC-Patient Safety Network, Bed Mgmt, FastForm, MUHA Work Orders, and Premise Patient Placement, KARDEX, CSI, INFOSPAN, SASI, WORKS, CPT Coding

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