Customer Service High School

Donald J. Dysert

P.O. Box ****

Sterling, AK ****2

Phone: 907-***-****

***********@*****.***

Objective

I seek a position where I can learn new technology that will change communication or assist in setting up communication sites where needed. This field has always excited me as it is always changing with new technology. I’m seeking a full time position where I can be challenged and learn a new experience and possibly a new career.

Abilities

Ability to make decisions based on available information and training, to listen and then determine the proper cause or action needed. Ability to fill out reports in a detail manner, computer literate, cash handling, customer service, management training, class A commercial drivers license with endorsements, Twic card certified.

Employment History

Driver, Customer service

10/2007 - 03/2010 Airgas Norpac Kenai, AK

My Job included delivering of compressed gases and hard good material to customer sites; Handling customer on site complaints, keeping truck in compliance with state and federal requirements, keeping in store inventory of cylinders, maintaining reports on the store vehicles including the shop forklift and scheduling regular maintenance of the vehicles.

Customer Service Manager

10/2005 - 10/2007 Wal-Mart Wasilla, AK

Training of new cashiers, customer relations, and complaints, cashier schedules, handling cash drawers at closing of store and putting in store safe. Filled out government paperwork for sale of firearms, kept inventory of firearms in store and merchandise sales in a retail establishment.

School Bus Driver

01/2003 - 06/2005 Bunker and Bunker Willow, AK

Safe operation of bus on rural roads, student and parent management, obey school district and federal policies and maintain a clean and safe school bus.

Motor Coach Driver

03/2000 - 09/2001 Holland America Anchorage, AK

Safe operation of motor coaches for tourists, customer service by serving the clients and giving a guided tour of Alaska while maintaining a professional appearance of myself and motor coach.

Education

Degree Received Course or Study Issuing Institution Issuing State

Other License to Preach Berean University MO

High School Diploma or Equivalent High School Diploma Houston High School AK

Maritime & Professional Licenses, Trades, Apprenticeships, Certifications and Career Readiness Certificate

Certification Title Issuing Organization State License/Certificate Number

Multi- modal transportation Iata, Dmg, 49cfr AK

CDL A endorsement (txp) State Of Alaska AK 6596398

Forklift training Airgas AK

Twic card Homeland Security

Honors & Activities

Safe driver awards, forklift operators certificate, multi-model transportation certificate, haz-mat certificate.

I'm a licensed minister through the Assembly of God. I have worked with youth for more than 15 years in various capacities and have counseled with youth and adults

Notes

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