Sales

JEFFREY L. COS

*** ****** ****** *********, ** **085

413-***-**** home 413-***-**** cell ppn6tl@r.postjobfree.com

PROFESSIONAL SALES CONSULTANT

Business Development/Marketing/Relationship Mortgage Banking Services/Top Million-Dollar Sales Leader

Qualifications Summary

Dynamic, performance-driven mortgage consultant with a 18+ year proven ability to achieve and exceed all revenue and business-development goals in highly competitive markets.

AREAS OF EXPERTISE:

• Sales

• Unique combination of skills in product development and marketing strategy

• Effective in building strong relationships with clients and strategic partners

• Client Service & Retention

• Strong qualifications in financial planning, market analysis, training and development, and time management

• Strategic Business Planning

• Quality & Productivity Improvement

• Excellent team building, team leadership and interpersonal skills

PROFESSIONAL EXPERIENCE:

USDA-Rural Development, 195 Russell Street, Hadley, MA 01035 August 09-Sept. 2010 Supervisor: Mary Grasso, 860-***-****

Loan Specialist, Full Time/Temporary

• Reviewing residential, commercial and business program loans

• Compliance reviews

Kraft Foods, 35 National Drive, Glastonbury, CT 06033

Supervisor: Daniel Bennett, 800-***-**** Extension 622****-****-****

Dedication to providing timely and efficient service to meet and exceed the client’s

expectations.

• Responsible for maintaining Nabisco product availability and merchandising

products at all designated accounts.

AT&T Mobility, 500 Enterprise Drive, Rocky Hill, CT 060**-****-****

Supervisor: David J. Murowsky, 860-***-****

Retail Account Executive, National Distribution

• Part-time Retail Account Executive providing merchandise training and updates

on products and promos. I am responsible for six stores in Central Massachusetts.

The Simsbury Bank, P.O. Box 248, Simsbury, CT 060**-****-****

Supervisor: Karen Jepeal, 860-***-****

• Hired as a contractor to run Sound Mortgage Software and assist as backup

for the Treasurer of the Bank in her absence.

NewAlliance Bank, 195 Church Street, New Haven, CT 065**-****-****

Supervisor: Joanne Pulisciano, 203-***-****

• Mortgage origination and new business development

New England Alliance, 235 East River Drive, East Hartford, CT 061**-****-****

Supervisor: Miles Connolly, 860-***-****

• Mortgage origination and new business development

American Eagle Federal Credit Union, 417 Main Street, East Hartford, CT 061**-****-****

Supervisor: Jeanine LaPorte (retired)

Senior Mortgage Sales Consultant

• Achieved Top-Million-Dollar Sales Consultant award year over year

• Sold and Serviced customers in person and via the telephone through exceptional

interpersonal skills; as well as strong written and verbal communication skills

• Generated and maintained a variety of mortgage programs through market analysis

and awareness of market trends

• Defined developed and implemented strategies to achieve overall customer satisfaction

and retention goals

• Recruited new business utilizing a variety of mortgage programs, mail advertisement,

and mortgage seminars

• Developed and implemented new products through “needs analysis”

• Organized work effectively, and worked as a team with other members of the

loan department including underwriters and appraisers to achieve the organization’s goals

• Demonstrated sales leadership through effective mentoring and development of a new sales team

Community Savings Bank, Holyoke, MA 1990-1992

Department Coordinator-New Construction

• Developed new business and coordinated loans for developers of large tracts of land as well as individual builders.

• Analyzed financial statements and credit reports for multi-million dollar construction projects and

individual builders.

• Solicited new business from present and prospective customers; maintained ongoing business relationships with present customers in order to take advantage of additional cross-selling opportunities.

• Maintained a thorough knowledge of the features and benefits of all bank commercial products and

services in order to ascertain customer needs and to sell in conjunction with these needs.

Interviewed commercial loan applicants to develop all necessary financial information required to process and approve loans.

• Responded to inquiries from employees and the public pertaining to lending policies, i.e. status of

loans, underwriting guidelines, etc.

• Attended sales and trade meetings as a bank representative to develop new business and to gain information and leads on new business relationships.

Chicopee Cooperative Bank, Chicopee, MA 1981-1990

Commercial/Construction/Multi-Family Lender

Originated, serviced, and provided financing for small to large multi-family housing.

Nabisco Foods, Glastonbury, CT 1980-1981

Merchandiser

Dedication to providing timely and efficient service to meet and exceed all of the client’s expectations.

• Responsible for maintaining Nabisco product availability and merchandising products at all designated accounts.

Imperial Distributors, Inc., Auburn, MA 1980-1981

Merchandiser

• Build and maintain product displays in compliance with company standards. Maintain appropriate product levels in assigned sections for all accounts. Maintain clean and organized shelf displays.

Peterbilt, Chicopee, MA 1977-1980

Parts/Service Manager

Provide excellent customer service through daily communication, problem resolution, and appropriate follow up.

• Responsibilities included being accountable for the day-to-day operation of the parts and service departments; supervising and providing work direction for 15 employees; and assisting with employee training. Handling employee and customer complaints and ensuring compliance of corporate directives, policies and procedures.

EDUCATION:

Cornwall Academy, Great Barrington, MA 01230

College Preparatory Courses, High School Diploma received in June 1972

Holyoke Community College, 303 Homestead Avenue, Holyoke, MA 01040

Associate in Science Degree in Environmental Science, Associate Degree received in June 1977

PROFESSIONAL DEVELOPMENT

• Fannie Mae Designated Underwriter Software

• Certification in Association of Finance and Insurance Professionals

• FHA Rules and Guidelines

• Mortgage Software including Unifi, Sound Software & Encompass Software

• Microsoft Computer Applications including: Word, Excel, Powerpoint, Internet Explorer and Outlook

• World Class Customer Service Seminars

• Effective Sales and MarketingTraining Seminars

• Team Building Seminars

• Toastmasters

• Dale Carnegie

COMMUNITY INVOLVEMENT:

United Way, YWCA, March of Dimes

Member of the Westfield Lodge of Elks, No. 1481

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