Manager Customer Service

ELIZABETH KOSKINAS

**** *. ********** ****** - *****, Florida 33611

Home Phone: 813-***-**** - Mobile Phone: 813-***-****

E-mail: ***.*********@*******.***

CAREER HISTORY,

**** – 2011 FRESH THREADS BOUTIQUE, Manager/Co-Owner, Tampa, Florida

Administrative Management

Merchandising / Financials / Marketing and Internet Marketing / Sales

Customer Service

Client Development

(The Created) Volunteer Charitable Service In the Community

2007 – 2009 GOOD HEALTH ASSOCIATES, Account Manager/ Licensed Insurance Agent, Tampa, Florida

• Sales of Health Care Products / Building of Referral Business in Targeted Territories

• Client Development and Marketing

• Researched all Carriers for quoting Groups and Individuals on Health Products

• Set up and Organizing of Data Collected on all Clients

• Putting Together and Organizing of Marketing Material sent to all Clients

• Composed and Edited Scripts for Marketing Material

• Meeting with Clients for Presentations of Products

2007 – Present ABEL WORLD WIDE TRANSLATIONS, Translator, Tampa, Florida

• Greek to English Interpretations for court depositions and court arraignments

1994 – 2007 METALAXIS STEEL FABRICATION CO., Co-Founder/ Co-Owner / Business Manager

• Sales – built referral business / Client Development

• Coordinated Site Planning

• Administrative Management – policies, procedures & systems

• Maintenance of Regulatory Compliance

• Management of Financial Relationships

• Budgeting, Planning, Projections

• Human Resources Management and Payroll

1993 – 1995 ENGLISH TEACHER,

• Taught English as a second language to elementary school children in Europe

1991 - 1993 HOLLAND & KNIGHT - Attorneys at Law, Assistant – Corporate Dept., Tampa, FL

• File Maintenance for Major Clients

• Trial preparation and summarization of documents

• Drafting of Documents

• Calendaring

1990 - 1991 ARTHUR RUTENBURG INTERIORS, Office Coordinator – Tampa, FL

• Administrative Management for four Interior Decorators

• Monthly Reports

• Product knowledge of various home products

• Customer relations

EDUCATION

2010 M.A. – Argosy University – Tampa, FL - Graduate in Fall of 2012

1995 B.A. – University of La Verne – La Verne, CA

FOREIGN LANGUAGES

• Greek

• Italian

COMPUTER SKILLS

Microsoft Office, Excel, Word, Outlook, Power Point, Sales Force

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